Hotel Reception & Guest Experience Specialist

Hotel Reception & Guest Experience Specialist

Full-Time 13 - 13 £ / hour (est.) No working from home possible
John Lewis plc

At a Glance

  • Tasks: Manage bookings and provide exceptional service to guests at The Odney Hotel.
  • Company: Join the renowned John Lewis plc in a vibrant hotel environment.
  • Benefits: Earn £13.00 per hour, with potential increases and night premiums.
  • Other info: Flexible part-time hours with varied shifts across seven days.
  • Why this job: Be the face of hospitality and create memorable experiences for guests.
  • Qualifications: Experience in customer service and strong organisational skills required.

The predicted salary is between 13 - 13 £ per hour.

John Lewis plc is hiring a Hotel Receptionist for The Odney Hotel in Cookham, Berkshire. The role involves managing bookings, facilitating guest check-ins and check-outs, and providing exceptional customer service.

Candidates should have proven experience in customer-facing roles and possess strong numeracy and organisational skills.

This part-time permanent position offers £13.00 per hour, rising to £13.25 post 90 days. Additional night premiums apply. Varied shifts will occur across seven days, including early starts and late finishes.

Hotel Reception & Guest Experience Specialist employer: John Lewis plc

John Lewis plc is an excellent employer, offering a supportive work culture at The Odney Hotel in the picturesque setting of Cookham, Berkshire. Employees benefit from competitive pay, flexible part-time hours, and opportunities for growth within a renowned company known for its commitment to customer service excellence. Join us to be part of a team that values your contributions and fosters a rewarding career in hospitality.

John Lewis plc

Contact Details:

John Lewis plc Recruitment Team

We think you need these skills to ace Hotel Reception & Guest Experience Specialist

Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Adaptability
Teamwork
Customer Service