At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join the UK's largest employee-owned business, John Lewis Partnership.
- Benefits: Competitive salary, night premium pay, and flexible working options.
- Other info: Embrace diversity and enjoy excellent career growth opportunities.
- Why this job: Be part of a unique culture where you can thrive and make a real impact.
- Qualifications: Experience in leading teams in fast-paced environments and strong communication skills.
The predicted salary is between 32000 - 45600 £ per year.
As a Team Manager within one of our John Lewis stores, you are integral to delivering the unique John Lewis difference. You will lead your teams to ensure that every customer has an outstanding experience, drive commercial results within your areas of responsibility, and allocate your team of Partners (employees) effectively. Working in our store as a Team Manager, you'll thrive in a fast-paced, dynamic environment where every day brings something new. Working alongside the leadership team, you’ll play a pivotal role in driving sales, delighting customers and Partners, and maintaining a safe, fully compliant store. In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £4.75 per hour.
Key Responsibilities
- Actively role modelling the partnership behaviours and inspiring a team of Partners through clear communication by managing the full Partner lifecycle, supporting them with talent development, including addressing performance concerns promptly.
- Being directly accountable for performance within your area of responsibility. Making sure processes are followed, brand standards are delivered and that you use operational strategies to drive success.
- Ensuring the store is compliant and safe for our customers and partners.
- Utilise tools provided to effectively allocate resources to meet our customer needs.
- Championing diversity, inclusion and wellbeing.
Essential skills/experience you'll need
- Experience of leading a team in a fast-paced, customer-focused environment with a proven track record as a specialist in people and driving a culture of empowerment.
- Regulatory Compliance Management (as required).
- Competent in using human resource tools and systems (e.g Workday or Tableau).
- Ability to analyse data and insights and translate them into actionable strategies.
Desirable skills/experience you may have
- Experience in hiring, key-holder operations, and duty management.
- Experience in managing disciplinary and grievance procedures.
- A proven track record of successful identification and delivery of commercial opportunities and outcomes.
Pay: £32,000.00 - £45,600.00 Annual Contract Type: Permanent Hours of Work: 37.5 hours per week. Varied shifts across seven days between the hours of 05:45 and 20:30. Shifts will include weekend working on rotation.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible.
Team Manager in High Wycombe employer: John Lewis plc
John Lewis Waitrose & Partners is an excellent employer, offering a supportive work culture that values teamwork and customer service. With flexible part-time hours and a night premium for late shifts, employees enjoy a balanced work-life experience while contributing to a community-focused environment in Locks Heath. Opportunities for personal growth and development are encouraged, making it a rewarding place to build a career in retail and delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager in High Wycombe
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Team Manager at John Lewis plc!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like John Lewis plc or be willing to refer you for that Team Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from John Lewis plc who’s on the lookout for their next Team Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Team Manager role at John Lewis plc!
We think you need these skills to ace Team Manager in High Wycombe
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at John Lewis plc. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at John Lewis plc
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at John Lewis plc. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
