At a Glance
- Tasks: Showcase your passion for food and promote ethically sourced offerings at our service counters.
- Company: Join the Waitrose family, known for quality and customer care.
- Benefits: Earn £13.00 per hour, with a night premium and opportunities for growth.
- Other info: Flexible hours with full-time opportunities and a supportive team atmosphere.
- Why this job: Build relationships with customers while working in a vibrant, food-focused environment.
- Qualifications: Strong communication skills and a love for food are essential.
As a Partner on our service counters you will showcase your knowledge and passion for food while proudly promoting ethically sourced offerings, recommending recipes to customers, and enthusiastically extending the Waitrose brand. You will build lasting relationships, earn customers’ trust and loyalty, and help maximise sales and profit. Work between 22:00 and 06:00 will attract a Night Premium of £3.75 per hour.
Key Responsibilities
- Take responsibility for your own food counter, ensuring the highest presentation and hygiene standards at all times.
- Stay on top of stock levels, ensuring the products customers love are available when needed.
- Handle open food with care while following due diligence and health & safety protocols to reduce food wastage.
- Maintain knowledge of new products and understand Waitrose’s food values, such as animal welfare.
- Support the wider shop team with general shopkeeping tasks when required.
Essential Skills & Experience
- Strong communication skills to work effectively as part of a team and with customers.
Desirable Skills & Experience
- Experience in a customer‑facing role.
- Experience working in a catering or hospitality environment.
- Up‑to‑date knowledge and strong interest in food and drink trends.
- Flexible approach to support the whole branch.
Job Details
- Closing Date: 23 June 2026
- Pay: £13.00 (£13.25 after 90 days). Night premium (22:00–06:00) at £3.75 per hour.
- Contract Type: Permanent
- Hours of Work: Varied, full‑time (up to 37.5 hours per week) across seven days, including early starts, late finishes, evenings and weekends from 05:00 to 20:30.
- Job Level: Partnership Level 10
- Eligibility: Minimum age 18 years.
- Pre‑employment vetting may be required, including DBS checks.
Location
Hereford (Waitrose & Partners), Edgar Street, Hereford, Worcestershire, HR4 9HX
Hospitality, Supermarket Assistant in Hereford employer: John Lewis plc
At Waitrose & Partners, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer relationships. Our commitment to ethical sourcing and high-quality food not only enhances employee satisfaction but also provides opportunities for personal growth and development within the hospitality sector. Located in Hereford, our team enjoys competitive pay, including a night premium, and the chance to be part of a brand that truly cares about its people and the community.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality, Supermarket Assistant in Hereford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like John Lewis plc. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to John Lewis plc
Don't be shy about reaching out to John Lewis plc directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality, Supermarket Assistant in Hereford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about John Lewis plc and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at John Lewis plc
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
