At a Glance
- Tasks: Deliver high-quality produce and provide excellent customer service.
- Company: Join the Waitrose team, known for quality and service.
- Benefits: Flexible hours, night premium pay, and a permanent role.
- Other info: Dynamic work environment with opportunities for growth.
- Why this job: Be the face of Waitrose and make customers smile every day.
- Qualifications: Valid UK driving licence and great customer service skills.
The predicted salary is between 12 - 15 £ per hour.
As one of our Customer Delivery Drivers at Waitrose, you’ll bring our high‑quality produce and Partner‑led service right to customers’ doors. You will support the shop team while out on delivery routes and when back in store. Working hours are 20 hours per week, with varied shifts from 05:30 to 22:30. 22:00‑06:00 shifts earn a night premium of £3.75 per hour. The role is permanent.
Key Responsibilities
- Check delivery routes for the day.
- Load and prepare the van, ensuring all orders are grouped for efficient delivery.
- Perform vehicle safety checks and maintain road compliance.
- Serve as an ambassador for the Waitrose brand, providing excellent customer service.
- Assist customers with their shopping and build rapport.
- Support the shop team with general shopkeeping tasks as required.
Essential Skills & Experience
- Valid UK B‑category manual driving licence with no more than six points.
- Excellent customer service and time‑management skills.
- Physical capability to lift crates and move cages.
- Self‑motivated, adaptable and able to work independently.
- IT literate.
Desirable Skills & Experience
- Previous driving role experience and knowledge of chilled vehicle operation.
Location
Hereford, Worcestershire, Edwards Street, Hereford, HR4 9HX.
Recruitment Notice
Applications close on 7 June 2026. Simple pre‑employment vetting may be required, including DBS checks.
Customer Delivery Driver, Supermarket Assistant in Hereford employer: John Lewis plc
At Waitrose, we pride ourselves on being an excellent employer, offering our Customer Delivery Drivers a supportive work environment that values teamwork and customer service. With flexible working hours, competitive pay including night shift premiums, and opportunities for personal growth within the company, our employees enjoy a fulfilling career while contributing to the community in Hereford. Join us to be part of a brand that champions quality and service, ensuring every delivery is a positive experience for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Hereford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose. Understand their values and what makes them tick. This way, you can show how you fit into their culture and why you're the perfect match for the Customer Delivery Driver role.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and driving experience. We recommend rehearsing your answers with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the actual interview.
✨Tip Number 3
Dress the part! Even though you're applying for a driving position, first impressions matter. Wear something smart-casual that shows you take the opportunity seriously. It’ll help you feel confident and ready to impress.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the best fit for the job!
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Hereford
Some tips for your application 🫡
Show Off Your Driving Skills:Make sure to highlight your valid UK B-category manual driving licence and any previous driving experience you have. We want to see that you're confident behind the wheel and ready to hit the road!
Customer Service is Key:Since you'll be representing the Waitrose brand, it's crucial to showcase your excellent customer service skills. Share examples of how you've gone above and beyond for customers in the past – we love a good story!
Be Clear and Concise:When filling out your application, keep it clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences shine through without any fluff.
Apply Through Our Website:Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy, which is always a bonus!
How to prepare for a job interview at John Lewis plc
✨Know Your Routes
Familiarise yourself with the delivery routes in the area. Being able to discuss local landmarks or shortcuts during the interview shows that you’re proactive and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond, as this role is all about representing the Waitrose brand positively.
✨Demonstrate Your Driving Knowledge
Brush up on your driving regulations and vehicle safety checks. Be ready to discuss your experience with manual driving and any previous roles that required similar skills, as this will highlight your suitability for the position.
✨Be Ready for Physical Tasks
Since the job involves lifting crates and moving cages, be prepared to talk about your physical capabilities. Mention any relevant experiences that demonstrate your ability to handle the physical demands of the role.
