At a Glance
- Tasks: Help create a memorable shopping experience by restocking shelves and fulfilling online orders.
- Company: Join the Waitrose team, known for its exceptional customer service and passion for food.
- Benefits: Earn £13.00 per hour, plus a night premium of £3.75 for late shifts.
- Other info: Part-time hours available with opportunities for growth in a supportive environment.
- Why this job: Be part of a dynamic team and make a real difference in customers' shopping experiences.
- Qualifications: Effective communication skills and a flexible approach to teamwork.
As a Supermarket Assistant, you’ll help create a memorable experience for our customers by delivering partner‑led service and a passion for food that sets the Waitrose brand apart. Your enthusiasm and willingness to go the extra mile will earn customers trust and loyalty, keeping them coming back over and over again.
Night Premium of £3.75 per hour is awarded for any time worked between 22:00 and 06:00. Existing Partners who are enrolled in Enhanced Hours Premium arrangements will also qualify for this premium. Candidates must be 18 years or older in accordance with working time regulations.
KEY RESPONSIBILITIES- Stock replenishment – keep shelves fully stocked and products displayed in the right place at the right time.
- Fulfilling online customer orders for truck delivery.
- Reduce wastage by applying due diligence and marking down items near their sell‑by dates.
- Support the wider shop team including checkout support, Click & Collect order handling, on‑demand customer orders and other shop‑keeping tasks as required.
- Maintain a safe and tidy working environment through general shop‑keeping duties.
- Effective communication skills to work successfully with colleagues and customers.
- Prior experience in a customer‑facing retail role.
- Current knowledge and strong interest in food and drink trends.
- Flexible approach to support the entire branch.
- Pay: £13.00 per hour (£13.25 after 90 days)
- Contract Type: Temporary
- Hours of Work: Part‑time availability
- Night Premium: £3.75 per hour for work between 22:00 and 06:00.
- Vacancy 1 – Sundays, Mondays and Tuesdays 01:00am to 07:00am
- Vacancy 2 – Wednesdays, Thursdays and Fridays 01:00am to 07:00am
- Vacancy 3 – Thursdays, Fridays and Saturdays 01:00am to 07:00am
Hailsham (Waitrose & Partners), Vicarage Field, Hailsham, East Sussex, BN27 1BE
Night Replenishment, Supermarket Assistant in Hailsham employer: John Lewis plc
At Waitrose & Partners, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer service. Our commitment to employee growth is evident through competitive pay, including a generous night premium, and opportunities for career advancement within the retail sector. Working in Hailsham not only provides a supportive environment but also allows you to be part of a brand renowned for its passion for quality food and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Night Replenishment, Supermarket Assistant in Hailsham
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including John Lewis plc, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Night Replenishment, Supermarket Assistant in Hailsham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like John Lewis plc that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at John Lewis plc will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about John Lewis plc and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at John Lewis plc
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at John Lewis plc, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at John Lewis plc!
