Guest Experience Host – Food & Beverage (Hotel)

Guest Experience Host – Food & Beverage (Hotel)

Full-Time 13 - 13 £ / hour (est.) No working from home possible
John Lewis plc

At a Glance

  • Tasks: Deliver exceptional guest experiences in a vibrant hotel setting.
  • Company: Join the John Lewis Partnership at The Odney Hotel.
  • Benefits: Earn £13.00 per hour, increasing to £13.25 after 90 days, with a permanent contract.
  • Other info: Flexible hours across seven days, perfect for students.
  • Why this job: Be part of a dedicated team creating memorable moments for guests.
  • Qualifications: Passion for hospitality and excellent customer service skills.

The predicted salary is between 13 - 13 £ per hour.

John Lewis Partnership is recruiting a Food Services Assistant for The Odney Hotel.

You will be part of a dedicated hospitality team delivering a first‑class guest experience at a hotel set in historic grounds beside the River Thames.

The role covers varied duties across the hotel, with hours across seven days, including early starts, evenings and weekends.

Competitive pay: £13.00 per hour rising to £13.25 after 90 days, with permanent contract.

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Guest Experience Host – Food & Beverage (Hotel) employer: John Lewis plc

John Lewis plc is an excellent employer, offering a supportive work culture at The Odney Hotel in the picturesque setting of Cookham, Berkshire. Employees benefit from competitive pay, flexible part-time hours, and opportunities for growth within a renowned company known for its commitment to customer service excellence. Join us to be part of a team that values your contributions and fosters a rewarding career in hospitality.

John Lewis plc

Contact Details:

John Lewis plc Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Experience Host – Food & Beverage (Hotel)

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like John Lewis plc. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to John Lewis plc

Don't be shy about reaching out to John Lewis plc directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Guest Experience Host – Food & Beverage (Hotel)

Communication Skills
Attention to Detail
Problem-Solving Skills
Adaptability
Teamwork
Time Management
Customer Service

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about John Lewis plc and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at John Lewis plc

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!