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- Tasks: Train and coach catering teams to deliver exceptional food experiences.
- Company: Join the UK's largest employee-owned business with a focus on kindness and respect.
- Benefits: Flexible working options, great work-life balance, and a supportive environment.
- Other info: Exciting opportunities for growth in a dynamic and inclusive workplace.
- Why this job: Be part of a team that values your passion for food and service.
- Qualifications: Experience in catering and a desire to learn and develop.
The predicted salary is between 30000 - 42000 £ per year.
Overview
As a Food Coordinator and Coach, you\’ll be working with our Catering Partners to ensure they have all of the key skills they need to provide our customers with an excellent hospitality experience each and every time. You\’ll be working both in the kitchen and front of house to achieve the highest culinary standards and a seamless operation.
Responsibilities
- Sharing your knowledge and passion to deliver training in an effective way, passing on your expertise of food preparation to the rest of the Catering team.
- Creating a market-leading customer experience while maximising sales, minimising wastage and exceeding customer service targets.
- Working in the kitchen and front-of-house alongside Catering Partners.
- Delivering the central hospitality teams vision of the menu and meeting the defined presentation standards.
- Assuring the end-to-end ordering process is managed and supporting the Team Managers in all aspects of food safety compliance and administrative tasks.
- Demonstrating a passion for service and great food, always showing a desire and drive to learn and develop, acting as a role model to others in your team.
Essential skills/experience
- Previous employment in a catering environment.
- Previous kitchen experience.
- Previous training or coaching experience.
Desirable skills/experience
- Food Safety Levels 1-3 (training for these will be provided).
- Customer-facing selling or service environment experience.
- Administration experience.
- Good computer literacy skills.
About the company
We\’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We\’re not just employees, we\’re Partners, driven by our purpose to build a happier world. As we look to our future, there\’s never been a more exciting time to join us. We are ruthlessly focused on being brilliant at retail, continue to innovate, adapt and diversify, and are committed to never knowingly undersell on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we share the responsibility of ownership and its rewards, contributing to our success by working together through the good and challenging times, while treating everyone with kindness and respect. We all own making the Partnership somewhere we belong, embracing our differences and creating an environment where we\’re free to be ourselves and can thrive. We want all of our Partners to have a good work-life balance and we support flexible working (e.g., flexible or compressed hours, job sharing or shorter hour contracts where possible). Please discuss this further with the hiring manager during your interview.
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Food Coordinator & Coach employer: John Lewis plc
Contact Detail:
John Lewis plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Coordinator & Coach
✨Tip Number 1
Get to know the company culture! Before your interview, dive into their values and mission. This way, you can show how your passion for food and service aligns with their goals. It’s all about making that connection!
✨Tip Number 2
Practice your coaching skills! Think of scenarios where you might need to train or guide others in a kitchen setting. Being able to demonstrate your approach to training during the interview will set you apart from the crowd.
✨Tip Number 3
Show off your customer service experience! Be ready to share specific examples of how you've created memorable experiences for customers. This is key in a role focused on hospitality and exceeding expectations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team. Let’s make it happen together!
We think you need these skills to ace Food Coordinator & Coach
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food and hospitality shine through. Share any experiences that highlight your culinary skills or customer service expertise. We want to see that you’re not just looking for a job, but that you genuinely care about creating great food experiences!
Tailor Your Application: Make sure to customise your application to match the job description. Highlight relevant experiences from your previous roles in catering or coaching. We appreciate when candidates take the time to connect their skills with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We value clarity, so make it easy for us to see why you’d be a great fit for the Food Coordinator & Coach position.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the information you need about the application process right there!
How to prepare for a job interview at John Lewis plc
✨Know Your Culinary Stuff
Brush up on your food preparation skills and culinary standards. Be ready to discuss your previous kitchen experience and how it relates to the role. Show them you’re passionate about food and service!
✨Show Off Your Coaching Skills
Prepare examples of how you've trained or coached others in a catering environment. Highlight your ability to share knowledge effectively and inspire your team. They want to see that you can lead by example!
✨Customer Experience is Key
Think about how you can create a market-leading customer experience. Be ready to share ideas on maximising sales and minimising wastage while exceeding service targets. They’ll love hearing your innovative thoughts!
✨Be Ready for Food Safety Talk
Familiarise yourself with food safety compliance and the end-to-end ordering process. Even if you haven’t got all the qualifications yet, showing your eagerness to learn and develop in this area will impress them!