At a Glance
- Tasks: Assist customers, stock shelves, and fulfil online orders in a vibrant supermarket environment.
- Company: Join the Waitrose team, known for its passion for food and exceptional customer service.
- Benefits: Earn £13.00 per hour, with night premium pay and flexible part-time hours.
- Other info: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Make a real difference to customers' shopping experience while working with a passionate team.
- Qualifications: Strong communication skills and a love for food; customer service experience is a plus.
The predicted salary is between 27000 - 28000 £ per year.
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with – passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Responsibilities:- Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping directly to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
- Communication skills to enable you to work effectively as part of a team and with our customers.
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
- Pay: £13.00 (£13.25 After 90 days) – Temporary contract.
- Hours of Work: Varied hours of part time work Monday to Saturday working mornings 06:00-09:00 or 08:00-11:00 and afternoons 11:00-14:00 or 12:00-15:00.
- Job Level: Partnership Level 10.
- Closing Date: June 10, 2026.
East Cowes (Waitrose & Partners), Well Road, East Cowes, Isle of Wight, PO32 6SP
Supermarket Assistant in East Cowes employer: John Lewis plc
At Waitrose & Partners, we pride ourselves on creating a supportive and inclusive work environment where our Supermarket Assistants can thrive. With competitive pay, including a Night Premium, and opportunities for personal growth within the company, our team members are empowered to deliver exceptional service while enjoying a passion for food in the beautiful setting of East Cowes. Join us to be part of a brand that values trust, loyalty, and a commitment to excellence in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Supermarket Assistant in East Cowes
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and their values. This will help you connect with the team and show that you're genuinely interested in being part of their passionate community.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone the extra mile for customers. Being able to share these stories will highlight your commitment to providing top-notch service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows respect for the role and the brand, plus it helps you feel more confident when meeting the team.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and gives you a better chance of standing out in the crowd. Don’t miss out!
We think you need these skills to ace Supermarket Assistant in East Cowes
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food shine through! Mention any experiences or interests that highlight your enthusiasm for food and drink trends. We want to see that you’re as excited about serving customers as we are!
Highlight Teamwork Skills:Since you'll be working closely with others, make sure to emphasise your communication skills and any previous teamwork experiences. We value collaboration, so share examples of how you've successfully worked in a team setting.
Be Flexible and Open-Minded:Flexibility is key in this role, so don’t forget to mention your willingness to adapt to different tasks and shifts. We appreciate candidates who can jump in wherever needed, so show us you’re ready to support the whole branch!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the details you need to get started. Let’s make your application stand out together!
How to prepare for a job interview at John Lewis plc
✨Know Your Stuff About Food
Brush up on your knowledge of food and drink trends before the interview. Being able to chat about popular products or new arrivals shows your passion for the role and helps you connect with the interviewer.
✨Show Off Your Team Spirit
Since teamwork is key in this role, think of examples from your past experiences where you worked well with others. Be ready to share how you contributed to a team’s success, especially in customer-facing situations.
✨Demonstrate Your Customer Focus
Prepare to discuss how you would go the extra mile for customers. Think of specific instances where you provided excellent service or resolved a customer issue, as this will highlight your commitment to customer satisfaction.
✨Be Flexible and Adaptable
The job requires a flexible approach, so be prepared to talk about times when you adapted to changing circumstances. Whether it was covering shifts or handling unexpected challenges, showing your adaptability will impress the interviewer.
