At a Glance
- Tasks: Deliver fresh produce and support the shop team with daily tasks.
- Company: Join the Waitrose family, known for quality and excellent service.
- Benefits: Earn £14.31 per hour plus a Night Premium of £3.75.
- Other info: Flexible part-time hours with opportunities for growth in a supportive environment.
- Why this job: Make a difference by delivering quality products to customers' doors.
- Qualifications: Must be 18+, hold a valid driving licence, and have great customer service skills.
The predicted salary is between 29700 - 29700 £ per year.
Customer Delivery Drivers deliver Waitrose produce with high-quality, partner-led service to customers' doors. When not on the road, you will support the shop team with daily tasks such as stock replenishment and housekeeping. The role includes a Night Premium of £3.75 per hour for time worked between 22:00 and 06:00, applicable to existing Partners enrolled onto Enhanced Hours Premium arrangements. Must be 18 years or older.
Key Responsibilities
- Check delivery routes for the day and prepare the van for deliveries, ensuring all orders are together and ready for direct customer delivery.
- Conduct vehicle safety checks, maintain road compliance, and uphold health and safety standards.
- Represent the Waitrose brand on the road with a focus on excellent customer service.
- Assist customers with their shopping and build rapport based on trust and service.
- Support the wider shop team with general shopkeeping tasks as required.
Essential skills / experience
- Full valid B-category UK manual driving licence with no more than 6 points.
- Excellent customer service skills.
- Strong time management abilities.
- Ability to cope with the physical requirements of the role (lifting crates, moving cages).
- Ability to work independently, be self-motivated, and adaptable.
- IT literate.
Desirable skills / experience
- Previous driving experience and knowledge of chilled vehicles.
Role Details
- Pay: £14.31 per hour
- Contract type: Permanent
- Hours: 22 hours per week, part-time, mixture of AM/PM shifts including Saturdays, Sundays and Mondays with early starts, late finishes, and evenings
- Job level: Partnership Level 10
- Location: East Cowes (Waitrose & Partners), Well Road, East Cowes, Isle of Wight, PO32 6SP
Customer Delivery Driver, Supermarket Assistant in East Cowes employer: John Lewis plc
Waitrose & Partners is an exceptional employer, offering a supportive work culture that prioritises high-quality service and employee well-being. With competitive pay, including a Night Premium for late shifts, and opportunities for personal growth within the partnership, employees enjoy a fulfilling career in a vibrant community on the Isle of Wight. Join us to be part of a team that values trust, service, and collaboration, making every delivery a meaningful experience.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in East Cowes
✨Tip Number 1
Get to know the company! Research Waitrose and their values. When you show up for an interview, drop in some knowledge about their commitment to quality service and how you can contribute to that. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering top-notch service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Be prepared for practical assessments! If they ask you to demonstrate your driving skills or do a mock delivery, don’t sweat it. Just stay calm, follow the instructions, and show them you can handle the physical demands of the job.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of things, which is a big plus in today’s job market.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in East Cowes
Some tips for your application 🫡
Show Off Your Customer Service Skills:When you're writing your application, make sure to highlight your customer service experience. We want to see how you can represent the Waitrose brand and build rapport with customers, so share any relevant stories or examples!
Be Clear About Your Driving Experience:Since a valid B-category UK manual driving licence is essential, don’t forget to mention your driving experience in your application. Let us know about any previous roles where you’ve been behind the wheel, especially if you've worked with chilled vehicles.
Time Management is Key:This role requires strong time management skills, so be sure to demonstrate how you manage your time effectively in your application. Whether it’s juggling deliveries or supporting the shop team, we want to see how you keep everything on track!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you’ll find all the details you need to make your application shine!
How to prepare for a job interview at John Lewis plc
✨Know Your Routes
Familiarise yourself with the delivery routes in the area. Being able to discuss local landmarks and traffic patterns shows that you’re proactive and ready to hit the ground running.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this role is all about building rapport and trust.
✨Demonstrate Your Time Management
Be ready to talk about how you manage your time effectively, especially when juggling deliveries and shop tasks. Share specific strategies or tools you use to stay organised and efficient.
✨Safety First!
Brush up on vehicle safety checks and health and safety standards. You might be asked about these during the interview, so showing that you take safety seriously will impress the interviewers.
