Drivers Mate

Starting each day from the John Lewis Customer Delivery Hub in Handforth, you'll work as part of a two-person crew alongside an experienced driver.

Your responsibilities will include:

• Delivering a first-class customer experience on behalf of John Lewis & Partners
• Assisting with loading and preparing the vehicle for the day's deliveries
• Helping plan the most efficient delivery routes using John Lewis delivery systems
• Contacting customers with estimated arrival times and delivery updates
• Carefully delivering furniture, electrical goods and home products into customers' properties
• Assisting with product installation and setup where required
• Taking pride in customers' homes by treating every property with respect and care
• Solving delivery challenges professionally to ensure complete customer satisfaction
• Comfortable with heavy lifting and physically demanding work
• Positive attitude and strong work ethic
• Excellent communication skills both face-to-face and over the phone
• Ability to provide exceptional customer service

Desirable:

• Previous customer-facing experience
• Experience within delivery, logistics or retail environments

This is your chance to represent one of the UK's most trusted and respected retail brands, providing the outstanding customer service that John Lewis & Partners is famous for.

Why Join John Lewis & Partners?

At John Lewis, it's about more than just deliveries - it's about creating exceptional experiences for customers. As a Drivers Mate, you'll be the friendly face of the brand, helping deliver everything from sofas and beds to state-of-the-art TVs and kitchen appliances directly into customers' homes.

Every day is different, and you'll play a key role in ensuring every delivery is completed with professionalism, care and outstanding customer service.