At a Glance
- Tasks: Train to become a home installation specialist, delivering and installing products with a team.
- Company: Join a leading brand known for exceptional customer service and teamwork.
- Benefits: Earn competitive pay with evening and night premiums, plus full-time hours.
- Other info: Dynamic role with opportunities for growth and learning in a supportive environment.
- Why this job: Make a difference by bringing quality products directly to customers' homes.
- Qualifications: Must be 18+, hold a manual C1 driving licence, and have great communication skills.
About the Role
As one of our Installation Trainees, you will be training to become a qualified and accredited home installation specialist with the support of our knowledgeable team based in one of our Customer Delivery Hubs. Once fully trained, you will have the unique opportunity of bringing our distinctive service right to customers' door and installing products such as furniture, large electrical appliances, sound systems and TV sets as part of a 2‑person delivery crew, driving a 7.5‑tonne vehicle.
In addition to your base pay, any time worked between 18:00 – 22:00 will attract an Evening Premium of £3.25 per hour, and any time worked between 22:00 – 06:00 will attract a Night Premium of £4.25 per hour. This applies to existing partners who have enrolled onto Enhanced Hours Premium arrangements. Due to its nature, you must be 18 years or older.
Key Responsibilities
- Act as an ambassador for the brand with great customer service as your number one priority.
- Help load your lorry with the day’s deliveries, working alongside the warehouse team.
- Demonstrate great respect and courtesy for the customer's home and handle unexpected situations to find the best possible solution.
- Install products efficiently and quickly, demonstrating how they work once installed.
- Keep up to date with new products and technologies to perform your role at your best.
- Maintain a safe working environment.
Essential Skills / Experience
- Manual C1 UK driving licence (with a maximum of 6 points).
- DCPC (Driver Certificate of Professional Competence) or Driver Qualification Card by the first day in the role.
- Tachograph Card.
- Previous experience driving a 7.5‑tonne vehicle.
- Previous experience in a customer‑facing role.
- Great verbal communication skills, both over the phone and in person.
- Good understanding of technology.
Desirable Skills / Experience
- Installation and disconnection of white goods.
- TV installation.
- Assembly of a flat pack.
Other Information
- Closing Date: July 5, 2026
- Pay: £29,500.00 – £41,100.00 per annum
- Contract Type: Temporary
- Hours of Work: Full time (41 hours per week) – Wednesday to Saturday 06:00 – 17:00 or Wednesday to Friday 10:00 – 21:00 and Saturdays 07:00 – 18:00
- Job Level: Partnership Level 9
- Location: Altens Customer Delivery Hub (John Lewis & Partners), Minto Avenue, Aberdeen, Kincardineshire, AB12 3JZ
Customer Delivery Hub, Driver Installer Trainee employer: John Lewis plc
At John Lewis & Partners, we pride ourselves on being an exceptional employer, offering our Installation Trainees a supportive work environment where they can grow into skilled home installation specialists. Located in the vibrant Altens Customer Delivery Hub in Aberdeen, our team enjoys competitive pay, including evening and night premiums, as well as opportunities for professional development and a strong emphasis on customer service excellence. Join us to be part of a collaborative culture that values respect, innovation, and the delivery of outstanding service right to our customers' homes.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Hub, Driver Installer Trainee
✨Get Hands-On with Local Opportunities
Don't shy away from diving into local logistics events, trade shows, or supply chain networking meetups. These gatherings are gold for making connections and showcasing your enthusiasm for the field. Plus, you might just land an impromptu chat with someone from John Lewis plc!
✨Leverage Your University's Career Services
If you’re positioned as a trainee, utilise your school’s career services like a pro. They often have partnerships with companies in the logistics sector, and they can help you get inside info on internship openings at places like John Lewis plc. Keep an eye on workshops or recruitment fairs – they’re often the gateway to landing your next role.
✨Show You're Already in the Game
Consider starting a small project related to logistics, like a blog or a social media page where you discuss trends in supply chain management. This not only showcases your passion but could also catch the eye of hiring managers at John Lewis plc and others in the industry.
✨Be Ready for Informational Interviews
Reach out to professionals in the logistics space for virtual coffee chats. Ask them about their experiences, challenges, and advice on breaking into the field. This can open doors and give you insight into what John Lewis plc looks for in trainees, potentially giving you that edge you need.
We think you need these skills to ace Customer Delivery Hub, Driver Installer Trainee
Some tips for your application 🫡
Highlight Your Organisational Skills:In logistics and supply chain, being organised is crucial! Make sure to showcase any experience you have in managing schedules, coordinating tasks, or handling inventory. Even if it's from school projects or part-time jobs, include specific examples in your CV that demonstrate your ability to keep things running smoothly.
Demonstrate Your Teamwork Spirit:Working in logistics is all about collaboration. In your cover letter, mention any group projects or team experiences where you successfully worked together towards a common goal. This highlights your ability to communicate effectively and get along with different people, which is key in this industry.
Show Enthusiasm for Learning:As a trainee, we want to see your eagerness to learn and grow. Use your motivation letter to express why you’re excited about this role at John Lewis plc and what you hope to gain from the experience. Mention any courses, workshops, or online resources you’ve previously engaged with related to logistics—this shows initiative!
Tailor Your CV for the Supply Chain Industry:Don't forget to adapt your CV specifically for the role! Include any relevant coursework or certifications related to logistics. Highlight soft skills like problem-solving and analytical thinking, which are super important in supply chain roles. Remember, make it all relevant to show that you understand the industry basics while also showcasing your potential to grow!
How to prepare for a job interview at John Lewis plc
✨Know Your Supply Chain Basics
Make sure you're well-versed in fundamental concepts of logistics and supply chain management. Brush up on terms like 'just-in-time', 'inventory management', and the latest trends in technology. If they throw in a technical question during the interview, showcasing your knowledge will definitely score points!
✨Be Ready for Scenario-Based Questions
In this industry, they love throwing real-life scenarios at you to test your problem-solving skills. Prepare for questions like how you'd manage a supply chain disruption or optimising delivery routes. They want to see your critical thinking process, so think out loud!
✨Highlight Your Eagerness to Learn
As a trainee, your motivation and potential to grow are crucial. Be prepared to discuss what specifically draws you to logistics and how you're excited about learning the ropes at John Lewis plc. Sharing your passion and willingness to adapt can really make you shine!
✨Familiarise Yourself with Industry Tools
Get a handle on the tools and software commonly used in logistics, like SAP or other supply chain management systems. If you have experience even with basic tools, mention that! It shows you’re proactive and ready to hit the ground running at John Lewis plc.
