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For Companies At a Glance
- Tasks: Deliver and install products with a focus on exceptional customer service.
- Company: Join the largest employee-owned business in the UK, John Lewis & Partners.
- Benefits: Competitive salary, flexible working hours, and a supportive team environment.
- Why this job: Be a key part of creating happy homes while developing your skills.
- Qualifications: Must have installation experience and a valid C1 driving licence.
- Other info: Enjoy a dynamic role with opportunities for personal and professional growth.
The predicted salary is between 25000 - 30000 £ per year.
Customer Delivery Hub, Driver Installer page is loaded
Customer Delivery Hub, Driver Installer
Apply locations Magna Park 3 Customer Delivery Hub (John Lewis & Partners) posted on Posted 3 Days Ago job requisition id R-182650
ABOUT THE ROLE
As one of our Installation Specialists based in one of our Customer Delivery Hubs, you\’ll have the unique opportunity of bringing our distinctive John Lewis service right to our customers\’ door and install the products they love into their homes (such as furniture, kitchen appliances, sound systems and TV sets) as part of a 2-person delivery crew.
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Salary: up to £32,149 (Annually) depending on experience
Due to its nature, you need to be 18-years or older to work in this role.
Key Responsibilities
Your day will see you start at the delivery hub you are based before heading out on route where you\’re responsibilities will include:
– Being an ambassador for the John Lewis brand with great customer service as your number one priority.
– Helping load up your lorry with the days deliveries working alongside the warehouse team.
– Demonstrating great respect and courtesy for the customer\’s home and handle unexpected situations to find the best possible solution for your customers.
– Installing products efficiently and quickly for our customers and demonstrating how they work once installed.
– Keeping up to date with new products and technologies to help you perform your role at your best.
– Maintaining a safe working environment.
Essential skills/experience you\’ll need
Previous experience of installation is required for this role and we\’ll assist in topping up your knowledge with our very own installer accreditation. Other required skills and experience include:
– Manual C1 UK driving licence (with a maximum of 6-points)
– DCPC (Drivers Qualification Card) and Tachograph Card.
– Previous experience driving a 7.5 tonne vehicle.
– Previous experience in a customer facing role.
– Great verbal communication skills both over the phone and face to face.
– Able to cope with the physical requirements of the role (you will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses).
– Good understanding of technology.
Desirable skills/experience you may have
– Installation and disconnection of white goods.
– TV installation.
– Assembly of flat pack.
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Closing Date:
August 18, 2025
Pay:
£31,000.00 – £42,000.00 Annual
Contract Type:
Permanent
Hours of Work:
Full-time, working 41 hours per week over 4 days (Monday to Saturday), between the hours of 06:00 and 17:00.
Job Level:
Partnership Level 9
Where You\’ll Be Working:
Magna Park 3 Customer Delivery Hub (John Lewis & Partners), Crossley Drive, Milton Keynes, Buckinghamshire, MK17 8FF
ABOUT THE PARTNERSHIP
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Customer Delivery Hub Driver Technician
locations Magna Park 3 Customer Delivery Hub (John Lewis & Partners) posted on Posted 3 Days Ago
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Customer Delivery Hub Driver Installer employer: John Lewis plc
Contact Detail:
John Lewis plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Hub Driver Installer
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on John Lewis & Partners. Understand their values and what makes them tick. This way, you can show off your knowledge and passion during the chat.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions for delivery roles, like how you handle customer complaints or unexpected situations. The more you practice, the more confident you'll feel!
✨Tip Number 3
Show off your skills! When you're in the interview, don’t just talk about your experience—give examples of how you've excelled in previous roles. Whether it’s installing appliances or providing top-notch customer service, let them see how you shine.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team!
We think you need these skills to ace Customer Delivery Hub Driver Installer
Some tips for your application 🫡
Show Your Customer Service Skills: In your application, make sure to highlight any previous experience in customer-facing roles. We want to see how you’ve gone above and beyond for customers in the past, as great service is our number one priority!
Be Clear About Your Experience: When detailing your work history, be specific about your installation experience and any relevant driving qualifications. We’re looking for candidates who can demonstrate their ability to handle the physical demands of the role.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to this specific role. Mention how your skills align with the responsibilities listed in the job description, especially around technology and product installation.
Apply Early!: We recommend applying as soon as possible since vacancies can close early if we receive a high number of applications. Head over to our website to submit your application and get your foot in the door!
How to prepare for a job interview at John Lewis plc
✨Know Your Stuff
Make sure you brush up on your installation knowledge and any relevant technologies. Familiarise yourself with common products you'll be installing, like white goods and furniture, so you can confidently discuss them during the interview.
✨Show Off Your Customer Service Skills
As a potential ambassador for the John Lewis brand, it's crucial to demonstrate your customer service experience. Prepare examples of how you've handled difficult situations or gone above and beyond for customers in previous roles.
✨Get Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle unexpected situations. Think of scenarios where you had to think on your feet and come up with effective solutions, especially in a delivery or installation context.
✨Be Prepared to Discuss Safety
Safety is key in this role, so be ready to talk about how you maintain a safe working environment. Share any relevant experiences or training you've had regarding health and safety protocols, especially when handling large items.