At a Glance
- Tasks: Deliver quality Waitrose produce and assist in-store with stock replenishment.
- Company: Join the UK's largest employee-owned business, known for its commitment to quality and service.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Other info: Part-time role requiring weekend availability; apply early as positions may close quickly.
- Why this job: Be part of a passionate team that values customer connections and great food experiences.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have strong customer service skills.
Overview
As one of our Customer Delivery Drivers, you’ll deliver Waitrose produce and partner‑led service directly to customers’ doors. You’ll also support the shop team with stock replenishment and housekeeping during off‑route periods, contributing to the shop’s efficient operation.
Responsibilities
- Check your delivery routes for the day.
- Load and prepare your van, ensuring all orders are grouped for efficient delivery.
- Complete all vehicle safety checks, maintaining full road compliance, health and safety standards.
- Represent the Waitrose brand with outstanding customer service as your number one priority.
- Assist customers with their shopping and build rapport based on trust and service.
- Provide general shop‑keeping support when required.
Essential Skills & Experience
- Full, valid B‑Category UK manual driving licence with no more than 6 points.
- Excellent customer service skills.
- Strong time‑management abilities.
- Physical capability to lift crates and move cages.
- Ability to work independently, be self‑motivated and adaptable.
- IT literacy.
Desirable Skills & Experience
- Previous experience in a driving role.
- Knowledge of chilled vehicles.
Additional Information
Pay: £14.31 per hour
Night premium (22:00‑06:00): £3.75 per hour
Contract type: Temporary
Hours of work: Part‑time (15 hours) Saturday & Sunday 13:30‑21:45
Closing date: July 5, 2026
Location
Chandler’s Ford (Waitrose & Partners), 1 Oakmount Road, Chandlers Ford, Hampshire, SO53 2LG
Customer Delivery Driver, Supermarket Assistant employer: John Lewis plc
At Waitrose & Partners, we pride ourselves on being the largest employee-owned business in the UK, fostering a culture where every Partner is valued and empowered. Our Droitwich location offers a supportive work environment that prioritises work-life balance and personal growth, allowing you to thrive while delivering exceptional service to our food-loving customers. Join us to be part of a passionate team that not only serves quality produce but also builds meaningful connections with the community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you align your approach during any interviews or discussions.
✨Tip Number 2
Highlight any previous driving experience you have, especially if it involves delivery or chilled vehicles. This can set you apart from other candidates and show that you're prepared for the role.
✨Tip Number 3
Practice your customer service skills by engaging with people in various settings. Being able to demonstrate your ability to build rapport and provide excellent service will be crucial in this role.
✨Tip Number 4
Be ready to discuss how you manage your time effectively, especially when juggling deliveries and shop tasks. Providing specific examples of how you've handled similar situations can impress the hiring team.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in customer service and driving roles. Emphasise any previous work that involved interacting with customers or managing deliveries.
Craft a Strong Cover Letter:In your cover letter, express your passion for food and customer service. Mention why you want to work for Waitrose specifically and how you align with their values of quality and partnership.
Highlight Relevant Skills:Clearly outline your skills that match the job description, such as time management, physical fitness for lifting crates, and IT literacy. Use specific examples to demonstrate these skills.
Proofread Your Application:Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at John Lewis plc
✨Showcase Your Customer Service Skills
As a Customer Delivery Driver, excellent customer service is key. Be prepared to share examples of how you've provided outstanding service in the past, and demonstrate your ability to build rapport with customers.
✨Know the Brand
Familiarise yourself with Waitrose's values and ethos. Understanding their commitment to quality and customer satisfaction will help you align your answers with what they are looking for in a Partner.
✨Demonstrate Time Management Abilities
This role requires effective time management skills. Be ready to discuss how you prioritise tasks and manage your time efficiently, especially when it comes to loading and delivering orders.
✨Prepare for Physical Requirements
The job involves physical tasks like lifting crates and moving cages. Mention any relevant experience you have that demonstrates your ability to handle these physical demands comfortably.
