At a Glance
- Tasks: Deliver quality Waitrose produce and provide top-notch customer service.
- Company: Join the renowned John Lewis plc team with a focus on quality and service.
- Benefits: Earn £15.98 per hour plus night premium pay for your hard work.
- Other info: Enjoy a dynamic role with 15 hours per week and opportunities for growth.
- Why this job: Be part of a trusted brand while enjoying flexible hours and great pay.
- Qualifications: Must have a full B-Category driving licence and good time management skills.
The predicted salary is between 15.98 - 15.98 £ per hour.
John Lewis plc is hiring a Customer Delivery Driver to deliver quality Waitrose produce while offering excellent customer service. You will prepare your vehicle, check routes, and comply with health and safety standards when not on deliveries.
The ideal candidate should have a full B-Category driving licence, be able to manage their time effectively, and handle physical tasks comfortably.
The role involves 15 hours per week, offering £15.98 per hour along with additional night premium pay.
Customer Delivery Driver & Store Support (Night Premium) employer: John Lewis plc
John Lewis plc is an exceptional employer, offering a supportive work culture that values teamwork and customer satisfaction. As a Customer Delivery Driver, you will enjoy competitive pay, including a night premium, and have opportunities for personal growth within a renowned retail environment. With a commitment to employee well-being and development, working at John Lewis means being part of a company that truly cares about its staff and the community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver & Store Support (Night Premium)
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like John Lewis plc and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at John Lewis plc and let us see your personality shine through!
We think you need these skills to ace Customer Delivery Driver & Store Support (Night Premium)
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and John Lewis plc.
Get Familiar with Our Brand:Before applying, take some time to learn about John Lewis plc and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at John Lewis plc
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress John Lewis plc.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which John Lewis plc will surely appreciate.
