At a Glance
- Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
- Company: Join the friendly team at Waitrose, known for excellent customer service.
- Benefits: Earn £14.31 per hour with additional night premium and flexible part-time hours.
- Other info: Enjoy a dynamic role with opportunities for growth in a reputable supermarket.
- Why this job: Make a difference by bringing fresh produce to customers' doors while enjoying a supportive work environment.
- Qualifications: Must be 18+, hold a valid driving licence, and have great customer service skills.
As a Customer Delivery Driver you will bring the unique blend of quality Waitrose produce and partnership‑led service directly to customers’ doors.
You will also support the shop team with daily tasks such as stock replenishment and housekeeping, contributing to a friendly and welcoming environment.
Key Responsibilities
- Check delivery routes for the day.
- Load and prepare the van, ensuring all orders are grouped for efficient delivery.
- Complete vehicle safety checks, maintaining road compliance and health & safety standards.
- Represent the Waitrose brand with excellent customer service as the top priority.
- Help customers with their shopping and build rapport based on trust and service.
- Support the wider shop team with general shopkeeping tasks when required.
Essential Skills & Experience
- Full valid B‑Category UK manual driving licence with no more than six points.
- Great customer service skills.
- Time‑management skills.
- Physical ability to lift crates and move cages.
- Independent, self‑motivated and adaptable.
- IT literacy.
Desirable Skills & Experience
- Previous driving role experience, especially with chilled vehicles.
Eligibility: You must be 18 years or older.
If you work between 22:00 and 06:00 you will receive an additional night premium of £3.75 per hour.
Existing partners enrolled in the Enhanced Hours Premium arrangement will also receive this premium.
- Closing
- Date: July20,2026 Pay: £14.31 per hour
- Contract
- Type: Permanent Hours of
- Work: 7.25 hours per day, part‑time work on Saturdays between 14:15 and 22:00 Job
Level: Partnership Level10 Location: Crowborough (Waitrose & Partners), Croft Road, Crowborough, East Sussex, TN61DL
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Customer Delivery Driver, Supermarket Assistant in Crowborough employer: John Lewis plc
John Lewis plc is an excellent employer, offering a supportive work culture at The Odney Hotel in the picturesque setting of Cookham, Berkshire. Employees benefit from competitive pay, flexible part-time hours, and opportunities for growth within a renowned company known for its commitment to customer service excellence. Join us to be part of a team that values your contributions and fosters a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Crowborough
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like John Lewis plc and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at John Lewis plc and let us see your personality shine through!
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Crowborough
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and John Lewis plc.
Get Familiar with Our Brand:Before applying, take some time to learn about John Lewis plc and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at John Lewis plc
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress John Lewis plc.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which John Lewis plc will surely appreciate.
