At a Glance
- Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
- Company: Join the UK's largest employee-owned business, Waitrose & Partners.
- Benefits: Earn £14.31 per hour plus a Night Premium for late shifts.
- Other info: Flexible working hours available, with opportunities for personal growth.
- Why this job: Be a vital part of a friendly team while serving food lovers.
- Qualifications: Must be 18+, hold a valid driving licence, and have great customer service skills.
The predicted salary is between 28600 - 28600 £ per year.
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements. Due to its nature, you need to be 18-years or older to work in this role.
Key Responsibilities:- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self-motivated and adaptable.
- IT literate.
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
Pay: £14.31 Hourly
Contract Type: Temporary
Hours of Work: Varied hours of part-time work (up to 20 hours per week). Hours to be worked across seven days to include early starts, late finishes, evenings and weekends.
Where You'll Be Working: Chipping Sodbury (Waitrose & Partners), Wickwar Road, Chipping Sodbury, Gloucestershire, BS37 6AU
Important points to note: It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Driver - Supermarket Assistant in Chipping Sodbury employer: John Lewis plc
At Waitrose & Partners, we pride ourselves on being the UK's largest employee-owned business, where every Partner plays a vital role in delivering exceptional service and quality products to our customers. Our supportive work culture fosters collaboration and respect, offering flexible working arrangements and opportunities for personal growth, making it an ideal environment for those seeking meaningful employment in Chipping Sodbury. Join us and be part of a team that values your contributions and encourages you to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Supermarket Assistant in Chipping Sodbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and its values. This will help you connect with the brand and show that you're genuinely interested in being a part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat with us.
✨Tip Number 3
Be prepared for practical questions! As a delivery driver, you'll need to demonstrate your driving skills and knowledge of vehicle safety. Brush up on your driving regulations and be ready to discuss how you ensure safety on the road.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and keen to join the Waitrose family. Don’t wait too long, though – roles can close quickly!
We think you need these skills to ace Customer Delivery Driver - Supermarket Assistant in Chipping Sodbury
Some tips for your application 🫡
Show Your Passion for Customer Service:When you're writing your application, let your enthusiasm for customer service shine through. We want to see how you can bring that friendly, welcoming vibe to our customers, just like we do at Waitrose.
Highlight Relevant Experience:If you've got any previous driving or customer service experience, make sure to mention it! We love seeing how your background aligns with the role of a Customer Delivery Driver and how you can contribute to our team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This helps us get a quick grasp of what you bring to the table!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing partnership culture there.
How to prepare for a job interview at John Lewis plc
✨Know Your Routes
Familiarise yourself with the delivery routes and the local area. Being able to discuss your knowledge of the routes during the interview shows that you're proactive and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Since this role is all about being an ambassador for the Waitrose brand, demonstrating your ability to build rapport with customers will set you apart.
✨Highlight Your Time Management Abilities
Think of specific instances where you've successfully managed your time, especially in a fast-paced environment. This role requires juggling deliveries and shop tasks, so showing that you can prioritise effectively is key.
✨Be Ready for Physical Challenges
Since the job involves lifting and moving crates, be prepared to discuss your physical fitness and any relevant experience. Showing that you understand the physical demands of the role will demonstrate your readiness and adaptability.
