At a Glance
- Tasks: Join our 3-month trainee programme to become a qualified Customer Delivery Technician.
- Company: Be part of the iconic John Lewis brand known for exceptional service.
- Benefits: Earn a competitive salary with evening and night premiums, plus great career growth.
- Other info: Enjoy a dynamic role with a supportive team and flexible working hours.
- Why this job: Deliver joy by installing products customers love right in their homes.
- Qualifications: Must have a UK B-Category driving licence and customer service experience.
The predicted salary is between 29000 - 36600 £ per year.
As our Driver Technician Trainee 7.5t, you will be supported through our 3‑month trainee programme to become a fully qualified John Lewis Customer Delivery Technician with a C1 driving licence. Once you're fully trained, you'll have the unique opportunity of bringing our distinctive John Lewis service right to our customers' doors and installing the products they love into their homes (such as furniture, large electrical appliances, sound systems and TV sets) as part of a 2‑person delivery crew.
Due to the nature of these roles, we require all applicants to be 18 or over by their start date.
In addition to your contractual pay, any time worked between 18:00‑22:00 will attract an Evening Premium at a rate of £2.75 per hour, and any time worked between 22:00‑06:00 will attract a Night Premium at a rate of £3.75 per hour.
Key Responsibilities- Become a fully qualified Customer Delivery Technician through a 90‑day trainee programme.
- Act as an ambassador for the John Lewis brand and provide great customer service.
- Perform daily checks and assist in loading your vehicle with the daily deliveries while collaborating with the warehouse team.
- Show great respect and courtesy for the customer's home, and handle unexpected situations to find the best possible solution for your customers.
- Install various products (including wall‑mount TVs, integrated appliances, and hard‑wired appliance installations) efficiently and quickly.
- Keep up to date with new products and technologies to perform your role at your best.
- Adhere to all legal driving regulations, including the Working Time Directive and EU regulations.
- Participate in heavy lifting duties by delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses.
- UK B‑Category manual driving licence with no more than 6 points.
- Previous experience in a customer‑facing role.
- Great verbal communication skills both over the phone and in person.
- Good understanding of technology and an interest in installation.
- Prior experience in installation and customer delivery services.
- Previous role model or team leader experience.
- Pay: £29,000.00 – £36,600.00 per annum
- Contract Type: Permanent
- Hours of Work: Full‑time; 41 hours per week over 4 days (Monday‑Saturday 06:00‑17:00).
- Job Level: Partnership Level 10
- Closing Date: June 5, 2026
- Location: Avonmouth Customer Delivery Hub (John Lewis & Partners), Packgate Road, Avonmouth, Gloucestershire, BS11 0FD
Driver Technician Trainee 7.5t in Bristol employer: John Lewis plc
At John Lewis, we pride ourselves on being an exceptional employer, offering a supportive environment where you can grow and thrive as a Driver Technician Trainee. Our comprehensive 3-month training programme equips you with the skills needed to deliver our renowned customer service directly to homes, while our competitive pay structure, including evening and night premiums, ensures that your hard work is rewarded. Join us in Avonmouth, where a culture of respect, teamwork, and commitment to excellence makes every day meaningful and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Driver Technician Trainee 7.5t in Bristol
✨Tip Number 1
Get to know the company! Research John Lewis and their values. When you show up for interviews, drop in some knowledge about their customer service ethos or recent initiatives. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions with a mate or in front of the mirror. Focus on how your past experiences relate to the role of Driver Technician Trainee. Confidence is key!
✨Tip Number 3
Dress the part! Even though it’s a driving role, showing up smartly dressed can make a great first impression. It shows you take the opportunity seriously and respect the brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Driver Technician Trainee 7.5t in Bristol
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about becoming a Driver Technician Trainee and delivering top-notch service to our customers.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in customer-facing roles. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your strengths!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of why you’d be a great fit for us.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at John Lewis plc
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Driver Technician Trainee involves. Familiarise yourself with the responsibilities, like customer service and product installation. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering great service, think of examples from your past experiences where you've excelled in customer-facing situations. Be ready to discuss how you handled challenges and ensured customer satisfaction, as this will demonstrate your suitability for the position.
✨Demonstrate Your Technical Know-How
Brush up on your understanding of technology and installations. You might be asked about your experience with large appliances or tech products. Showing enthusiasm for learning new technologies can set you apart, so don’t hesitate to mention any relevant skills or interests.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the training programme, team dynamics, or company culture. This not only shows your interest but also helps you gauge if the company is the right fit for you.
