At a Glance
- Tasks: Deliver and install products while providing top-notch customer service.
- Company: Join the UK's largest employee-owned business, John Lewis.
- Benefits: Competitive salary, evening and night premiums, and flexible working options.
- Other info: Enjoy a supportive environment with opportunities for growth and development.
- Why this job: Be a brand ambassador and make customers' lives easier with your skills.
- Qualifications: Must be 18+, have a manual C1 driving licence, and great communication skills.
Overview
ABOUT THE ROLE: As one of our Installation Specialists based in one of our Customer Delivery Hubs, you\'ll bring the John Lewis service to customers\' doors and install products (such as furniture, kitchen appliances, sound systems and TV sets) as part of a 2-person delivery crew, driving a 7.5-tonne vehicle.
Time worked between 18:00–22:00 attracts an Evening Premium of £3.25 per hour; 22:00–06:00 attracts a Night Premium of £4.25 per hour.
Applicants must be 18 years or older.
Responsibilities
- Start at the delivery hub and plan routes, delivering on schedule.
- Be an ambassador for the John Lewis brand with excellent customer service.
- Load the day\'s deliveries with the warehouse team.
- Respect customers\' homes and handle unexpected situations to solve problems for customers.
- Install products efficiently and demonstrate operation after installation.
- Stay up to date with new products and technologies to perform at your best.
- Maintain a safe working environment. Note: role involves heavy lifting and delivering large items (e. g., sofas, white goods, sports equipment, furniture, beds, mattresses).
Essential skills / experience
- Previous installation experience; support provided through our installer accreditation.
- Manual C1 UK driving licence (maximum 6 points).
- DCPC or Driver Qualification Card by day one.
- Tachograph Card.
- Experience driving a 7.5-tonne vehicle.
- Experience in a customer-facing role.
- Excellent verbal communication skills (phone and in person).
- Good understanding of technology.
Desirable skills / experience
- Installation and disconnection of white goods.
- TV installation.
- Assembly of flat-pack furniture.
- Contract, hours and location
- Closing Date: 15 July 2026.
- Contract Type: Permanent.
- Hours: 41 hours per week, 4 days on a 5-week rota: Monday to Saturday 06:00–17:00.
- Job Level: Partnership Level 9.
- Location: Avonmouth Customer Delivery Hub, Packgate Road, Avonmouth, Gloucestershire, BS11 0FD.
- About the Partnership
We\u2019re the largest employee-owned business in the UK and home of John Lewis and Waitrose.
Partners share in ownership, rewards, and success.
We value kindness, respect, and thriving together.
We support flexible working where possible.
Compliance & Vetting
Some roles may require pre-employment vetting, which may include DBS checks.
If required, you\'ll be informed and provided with information about vetting during the recruitment process.
DBS checks will be carried out by a third-party body; financial probity checks may also be required.
Vacancies can close early if there is high interest.
Our aim is to support good work-life balance and flexible working where possible; discuss any flexible arrangements with the hiring manager during interview.
#J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Hub, Driver Installer in Bristol
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like John Lewis plc and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at John Lewis plc!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like John Lewis plc keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Customer Delivery Hub, Driver Installer in Bristol
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to John Lewis plc:This is your chance to really connect with the team at John Lewis plc. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at John Lewis plc
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with John Lewis plc.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show John Lewis plc that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at John Lewis plc. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
