At a Glance
- Tasks: Lead innovative product design for retail, shaping the future of customer experiences.
- Company: Join the dynamic team at John Lewis Partnership, a leader in retail excellence.
- Benefits: Enjoy a competitive salary, night premium pay, and hybrid working options.
- Other info: Flexible working pattern and excellent career growth opportunities await you.
- Why this job: Make a real impact on retail design while collaborating with diverse teams.
- Qualifications: Experience in product design and agile environments, with a strong portfolio.
As a Partner in Retail, you’re accountable for retail excellence with a relentless connection to customers and shops alike, dedicated support for today's demands, and visionary strides to shape, optimise, and revolutionise the future of retail.
Rooted in adaptability, driven by a continuous improvement mindset, and fueled by a commitment to getting it right the first time, our Retail Support Teams are the dynamic force steering a thriving and innovative retail ecosystem of John Lewis Partnership.
As a Senior Retail Product Designer you’ll be part of a cross‑functional Strategy and design team, leading the design that services both our strategy and product teams.
You will be responsible for the entire Product Design lifecycle from initial discovery & vision setting, through to the execution of final UI designs.
In addition to your contractual pay, any time worked between 22:00‑06:00 will attract Night Premium at a rate of £5.25 per hour.
Salary: £52,000 – £80,000. Contract type: Permanent. Working pattern: Hybrid, 2‑3 days a week in‑person; flexible based on role and business needs. Location: Bracknell, Berkshire.
Key responsibilities
- Lead design for retail’s product areas and drive the future vision, ensuring a cohesive Waitrose experience.
- Deliver incremental steps that advance team direction.
- Work in a cross‑functional team, creating all design artefacts from discovery through final UI design.
- Understand customers deeply through research, data analysis, and lightweight studies.
- Collaborate regularly with strong communication, documentation, and facilitation skills.
- Work closely with Product Owners, Engineers, Data Scientists, and User Researchers to ship great designs.
- Execute polished, intuitive, and accessible user experiences, balancing ideal experience with technical constraints and business risk.
Essential skills & experience
- Experience in a Product Team within an agile environment.
- Experience across the Product Design lifecycle from discovery/research to final UI design, with a portfolio to showcase this work.
- Agile Scrum experience: working in sprints with backlogs and feature sets.
- Ability to think at a high level about product strategy and clearly articulate design decisions.
- Understanding of technical implications of design decisions.
- Passion for problem solving and UX Design.
- Excellent communication skills and a people‑focused design mentality.
Desirable skills & experience
- Retail e‑commerce experience within a large organisation.
- Experience with modern design tools like Figma.
- Front‑end programming and ability to code simple prototypes.
- Experience designing and maintaining cross‑platform design systems.
- Experience conducting research.
Roles may be subject to pre‑employment vetting, including DBS checks.
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Senior Retail Product Designer in Bracknell employer: John Lewis plc
John Lewis plc is an excellent employer, offering a supportive work culture at The Odney Hotel in the picturesque setting of Cookham, Berkshire. Employees benefit from competitive pay, flexible part-time hours, and opportunities for growth within a renowned company known for its commitment to customer service excellence. Join us to be part of a team that values your contributions and fosters a rewarding career in hospitality.
