At a Glance
- Tasks: Serve delicious food and create a welcoming atmosphere for our Partners.
- Company: Join the UK's largest employee-owned business, John Lewis Partnership.
- Benefits: Enjoy free meals on shift and a night premium of £3.75 per hour.
- Other info: Flexible working options available to support your work-life balance.
- Why this job: Be part of a team that values kindness, respect, and personal growth.
- Qualifications: Basic Food Hygiene Certificate and previous catering experience preferred.
The predicted salary is between 13600 - 14400 £ per year.
As a Hospitality Assistant, you'll work in our Partner (employee) dining room providing food to our Partners. You'll take great pride in your food preparation and presentation standards and ensure the best possible catering experience. You'll also support with other catering related tasks, including stock replenishment, storage of deliveries, food preparation and pot wash. In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements. In addition, free meals will be provided whilst on shift. Due to working time regulations, applicants must be 18 years or over to apply.
Key Responsibilities
- Work as a team to ensure a smooth catering service.
- Provide positive Partner interactions with a friendly and welcoming attitude.
- Follow procedures and instructions using the 'Health and Safety at Work Act' and 'Food Safety Act' when completing all relevant tasks.
- Ensure stock is stored away appropriately and replenished.
- Reduce food wastage by ensuring care and due diligence when rotating food stock.
- Act promptly and use your initiative to resolve any issues that arise in the operation.
- Maintain personal hygiene standards.
- Providing prompt service when working on a cashless till.
- Maintaining vending machines - cleaning and re-stocking.
Essential skills/experience you'll need
- Basic Food Hygiene Certificate.
- Previous catering experience.
- Worked in a forward thinking customer facing environment.
Desirable skills/experience you may have
- Food Safety level 2 & 3.
- Basic Food Hygiene Certificate.
Pay: £13.05 (£13.30 After 90 days)
Contract Type: Permanent
Hours of Work: Varied hours of full time work (37.5 hours) Monday - Friday between the hours of 07:00-15:00
Where You'll Be Working: Bracknell Campus, Doncastle Road, Bracknell, Berkshire, RG12 8YA
It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Hospitality Assistant in Bracknell employer: John Lewis plc
John Lewis plc is an excellent employer, offering a supportive work culture at The Odney Hotel in the picturesque setting of Cookham, Berkshire. Employees benefit from competitive pay, flexible part-time hours, and opportunities for growth within a renowned company known for its commitment to customer service excellence. Join us to be part of a team that values your contributions and fosters a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant in Bracknell
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like John Lewis plc. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to John Lewis plc
Don't be shy about reaching out to John Lewis plc directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Assistant in Bracknell
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about John Lewis plc and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at John Lewis plc
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
