At a Glance
- Tasks: Design and improve customer experiences, resolving pain points and ensuring brand consistency.
- Company: Join Waitrose, a leading brand focused on exceptional customer journeys.
- Benefits: Competitive salary up to £58,000, hybrid work model, and a supportive team environment.
- Other info: Flexible working hours with core days in the office for teamwork.
- Why this job: Make a real difference in customer experiences while collaborating with passionate professionals.
- Qualifications: Experience in customer experience design and strong collaboration skills.
The predicted salary is between 55000 - 60480 £ per year.
Waitrose is seeking a talented Customer Experience Designer to join our team.
You will design and deliver practical, end-to-end experience improvements that resolve customer pain points and foster consistency across the brand.
You'll partner with stakeholders and Customer Experience Design Managers to craft journeys within our experience strategy.
The role is hybrid at Bracknell Head Office, 35 hours per week, with Tue/Wed core in the office.
Salary up to £58,000 depending on experience.
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Experience Designer — Customer Journeys & CX Strategy in Bracknell employer: John Lewis plc
John Lewis plc is an excellent employer, offering a supportive work culture at The Odney Hotel in the picturesque setting of Cookham, Berkshire. Employees benefit from competitive pay, flexible part-time hours, and opportunities for growth within a renowned company known for its commitment to customer service excellence. Join us to be part of a team that values your contributions and fosters a rewarding career in hospitality.
