At a Glance
- Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
- Company: Join the UK's largest employee-owned business, John Lewis Partnership.
- Benefits: Earn £14.31 per hour plus a Night Premium of £3.75 for late shifts.
- Other info: Enjoy flexible working options and a supportive environment where you can thrive.
- Why this job: Be a vital part of a friendly team while serving food lovers in your community.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.
The predicted salary is between 28000 - 30000 £ per year.
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements. Due to its nature, you need to be 18-years or older to work in this role.
Key responsibilities:- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self-motivated and adaptable.
- IT literate.
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
- Pay: £14.31 per hour
- Contract Type: Permanent
- Hours of Work: 37.5
- Job Level: Partnership Level 10
- Where You'll Be Working: Abingdon (Waitrose & Partners), Abbey Close, Abingdon, Oxfordshire, OX14 3HL
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant in Abingdon employer: John Lewis plc
At Waitrose & Partners, we pride ourselves on being the largest employee-owned business in the UK, where every Partner plays a vital role in delivering exceptional service and quality products to our customers. Our work culture fosters collaboration, respect, and personal growth, ensuring that all employees feel valued and empowered to thrive. With competitive pay, including a Night Premium, and flexible working options, joining our team in Abingdon means becoming part of a community dedicated to making a positive impact while enjoying meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Abingdon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and its values. This will help you connect with the team and show that you're genuinely interested in being a part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Be prepared for practical questions! As a Customer Delivery Driver, you'll need to demonstrate your driving skills and knowledge of vehicle safety. Brush up on your driving regulations and be ready to discuss how you ensure safety on the road.
✨Tip Number 4
Apply through our website! We recommend using our site to submit your application. It’s the best way to ensure your details are seen by the right people and gives you a better chance of landing that interview.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Abingdon
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us see your enthusiasm for delivering top-notch customer service. Share any experiences where you’ve gone the extra mile for customers, as this aligns perfectly with our ethos of passionate Partners serving food lovers.
Highlight Relevant Experience:Make sure to mention any previous driving roles or experience in a similar environment. If you've worked with chilled vehicles or have a knack for time management, we want to hear about it! Tailor your application to showcase how your skills fit the role.
Be Yourself:We value authenticity, so don’t be afraid to let your personality shine through in your application. Share what makes you unique and how you can contribute to our friendly and welcoming team at Waitrose.
Apply Early:Don’t wait around! We recommend applying as soon as possible since vacancies can close early if we get a lot of interest. Head over to our website to submit your application and take the first step towards becoming a Partner with us!
How to prepare for a job interview at John Lewis plc
✨Know Your Routes
Familiarise yourself with the delivery routes and any potential challenges you might face. Being able to discuss your approach to navigating these routes will show your preparedness and understanding of the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlighting your ability to build rapport with customers will resonate well, as this is a key part of the job.
✨Demonstrate Time Management
Think about how you manage your time effectively, especially when juggling deliveries and shop tasks. Be ready to share specific strategies or tools you use to stay organised and efficient.
✨Emphasise Teamwork
Since you'll be supporting the wider shop team, be prepared to discuss your experience working in a team environment. Share how you contribute to a positive team dynamic and support your colleagues.
