At a Glance
- Tasks: Serve delicious food and build relationships with customers at our service counters.
- Company: Join the friendly team at Waitrose, known for ethical sourcing and quality.
- Benefits: Enjoy competitive pay, flexible hours, and a fun work environment.
- Other info: Perfect for those looking to grow in a dynamic hospitality setting.
- Why this job: Share your passion for food while making a positive impact on customer experiences.
- Qualifications: Great communication skills and a love for food are essential.
The predicted salary is between 20000 - 25000 € per year.
About the role
As a Partner on our service counters, you'll have the perfect opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced and recommend recipes for customers to try. You'll actively be bringing our ethos – passionate Partners serving food lovers – to life. You’ll use your enthusiasm and friendliness to build lasting relationships with your customers. You’ll make all the difference to the impression they have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime, all the while helping to maximise on sales and profit.
Key Responsibilities
- Take responsibility for your own food counter ensuring the highest presentation and hygiene standards at all times.
- Stay on top of stock levels, ensuring the products customers love are there when needed.
- Take great care while working with open food and ensure all due diligence and health & safety protocols are followed, helping to reduce food wastage.
- Maintain your knowledge of new products and have a good understanding of Waitrose's food values (e.g., animal welfare).
- Support the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you'll need
- Communication skills to enable you to work effectively as part of a team and with customers.
Desirable skills/experience you may have
- Experience of working in a customer‑facing role is welcomed.
- Experience of working in a catering/hospitality environment.
- Up‑to‑date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Hospitality Supermarket Assistant in Worcester employer: John Lewis Partnership
At Waitrose, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values passion for food and customer service. Our team members enjoy comprehensive training and growth opportunities, alongside a commitment to ethical sourcing and sustainability, making every day meaningful. Join us in a supportive environment where your enthusiasm can shine, and you can build lasting relationships with customers in a community-focused setting.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Supermarket Assistant in Worcester
✨Tip Number 1
Get to know the company! Before your interview, dive into Waitrose's values and ethos. Show us that you’re not just another candidate but someone who genuinely cares about ethical sourcing and customer service.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships with customers, think of some examples where you've gone above and beyond for someone. We want to see your enthusiasm shine through!
✨Tip Number 3
Be ready to chat about food trends! Brush up on the latest in the food world so you can impress us with your knowledge. We love candidates who are passionate about what they sell!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Waitrose family. Let’s get you started on this exciting journey!
We think you need these skills to ace Hospitality Supermarket Assistant in Worcester
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for food shine through! Share any experiences or knowledge you have about ethically sourced ingredients and food trends. This will show us that you're not just looking for a job, but that you genuinely care about what we do at Waitrose.
Highlight Your Customer Service Skills:Make sure to mention any previous roles where you've interacted with customers. We want to see how you’ve built relationships and earned trust in the past. Use specific examples to illustrate your communication skills and how you’ve made a positive impact on customer experiences.
Attention to Detail is Key:Since you'll be responsible for maintaining high hygiene standards and stock levels, emphasise your attention to detail in your application. Talk about how you ensure quality and safety in your work, especially when handling food. This will reassure us that you take these responsibilities seriously.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application gets to the right people. Plus, you’ll find all the info you need about the role and our values there!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Food
Brush up on your knowledge of food trends and Waitrose's food values. Be ready to discuss your favourite products and how they align with the brand's ethos. This will show your passion for food and help you connect with the interviewers.
✨Showcase Your Customer Skills
Prepare examples of how you've built relationships with customers in previous roles. Highlight your communication skills and how you've made a positive impact on customer experiences. This is key for a role that focuses on trust and loyalty.
✨Demonstrate Hygiene Awareness
Familiarise yourself with hygiene standards and health & safety protocols related to food handling. Be prepared to discuss how you would maintain these standards at your food counter, as this is crucial for the role.
✨Be a Team Player
Think of instances where you've supported your team in a busy environment. Emphasise your flexibility and willingness to help out with general shopkeeping tasks, as teamwork is essential in a supermarket setting.
