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- Tasks: Serve delicious food, build customer relationships, and maintain high hygiene standards.
- Company: Join the UK's largest employee-owned business, Waitrose & Partners.
- Benefits: Earn £13.60 per hour, with night premium pay and flexible working options.
- Other info: Exciting career growth opportunities in a supportive and inclusive environment.
- Why this job: Be part of a passionate team that values ethical sourcing and customer loyalty.
- Qualifications: Great communication skills and a love for food are essential.
The predicted salary is between 11 - 16 £ per hour.
As a Partner on our service counters, you'll have the perfect opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced and recommend recipes for customers to try. You'll actively be bringing our ethos - passionate Partners serving food lovers - to life.
You’ll use your enthusiasm and friendliness to build lasting relationships with your customers. You’ll make all the difference to the impression they have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime, all the while helping to maximise sales and profit.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Location - Whetstone - Permanent position.
Hours of work: Varied hours of full-time work across seven days to include early starts, late finishes, evenings and weekends.
Rate of Pay - the pay rate is £13.60 per hour (£13.85 after 90 days Earning Membership). Please only apply if you are able to work at the location specified on this vacancy and the hours advertised. We may not be able to proceed with your application if you are unable to meet the location and work the advertised hours.
Key Responsibilities:- You’ll take responsibility for your own food counter ensuring the highest presentation and hygiene standards at all times.
- Staying on top of stock levels, ensuring the products our customers love are there when needed.
- Taking great care while working with open food and ensure all due diligence and health & safety protocols are followed, helping to reduce food wastage.
- Maintaining your knowledge of new products and have a good understanding of Waitrose's food values (e.g. animal welfare).
- Supporting the wider shop team when required with general shopkeeping tasks.
- Communication skills to enable you to work effectively as part of a team and with our customers.
- Experience of working in a customer-facing role is welcomed.
- Experience of working in a catering/hospitality environment.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Important points to note: It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Hospitality, Supermarket Assistant, Various North London Branches in Whetstone employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality, Supermarket Assistant, Various North London Branches in Whetstone
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and their values. This will help you connect with the brand and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about building relationships with customers, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your chat.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. It reflects your respect for the role and the company, plus it gives a great first impression!
✨Tip Number 4
Apply through our website! We recommend using our official site to submit your application. It’s the best way to ensure your application gets seen by the right people and shows you’re serious about joining the Waitrose family.
We think you need these skills to ace Hospitality, Supermarket Assistant, Various North London Branches in Whetstone
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Mention any experiences or knowledge you have about ethically sourced ingredients and food trends. This will show us that you’re not just looking for a job, but you genuinely care about what we do at Waitrose.
Be Friendly and Personable: Since this role is all about building relationships with customers, make sure your application reflects your friendly personality. Use a warm tone and share any past experiences where you’ve successfully connected with customers or worked in a team. We want to see the real you!
Highlight Relevant Experience: If you've worked in customer-facing roles or in hospitality before, don’t forget to mention it! Even if it’s not directly related, any experience that showcases your communication skills and ability to work in a fast-paced environment will be a plus. We love seeing how your background can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the details you need about the role and our values, which can help you tailor your application even more!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Food
Brush up on your knowledge of food trends and Waitrose's food values. Be ready to discuss ethically sourced products and share your favourite recipes. This will show your passion for food and align with the company's ethos.
✨Showcase Your Customer Skills
Prepare examples of how you've built relationships with customers in previous roles. Highlight your communication skills and how you’ve made a positive impact on customer experiences. This is key for a role that focuses on trust and loyalty.
✨Demonstrate Team Spirit
Think of instances where you've worked effectively as part of a team. The role requires collaboration, so be ready to discuss how you support your colleagues and contribute to a positive work environment.
✨Be Flexible and Adaptable
Since the job involves varied hours and responsibilities, express your willingness to adapt. Share any past experiences where you successfully managed changing priorities or worked flexible hours to meet team needs.