At a Glance
- Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
- Company: Join a friendly team at Waitrose, known for excellent customer service.
- Benefits: Enjoy flexible working hours and support for work-life balance.
- Other info: Opportunities for career growth in a dynamic environment.
- Why this job: Be an ambassador for a trusted brand while making customers smile.
- Qualifications: Must be 18+, hold a valid driving licence, and have great customer service skills.
The predicted salary is between 22000 - 25000 £ per year.
About the Role
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos — passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team. Due to its nature, you need to be 18-years or older to work in this role.
Key Responsibilities
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential Skills / Experience
- Full valid B-Category UK manual driving licence with no more than 6‑points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self‑motivated and adaptable.
- IT literate.
Desirable Skills / Experience
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
Benefits
- Flexible working arrangements such as flexible or compressed hours, job sharing or shorter hour contracts where possible.
- Support for work‑life balance.
Important Points to Note
- It’s important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays.
- Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles.
- We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early.
- If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
Customer Delivery Driver, Supermarket Assistant in Surrey employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Surrey
✨Tip Number 1
Get to know the company! Research Waitrose and their values. When you understand what they stand for, you can tailor your approach and show them you're a perfect fit for their team.
✨Tip Number 2
Practice your delivery skills! If you can, do a mock delivery run with a friend. This will help you feel more confident when you're out on the road and show that you’re proactive about the role.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you’re genuinely interested!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest roles and updates directly from us at StudySmarter.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Surrey
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond for customers in the past, as this role is all about delivering top-notch service right to their doors.
Be Clear About Your Driving Experience: Since a valid B-Category UK manual driving licence is essential, don’t forget to mention your driving experience. If you’ve driven chilled vehicles before, let us know! It’ll give you an edge in your application.
Time Management is Key: This role requires great time management skills, so be sure to include examples of how you’ve effectively managed your time in previous jobs. We love seeing candidates who can juggle tasks and still deliver excellent results!
Apply Early Through Our Website: We sometimes close vacancies early if we get a lot of applications, so don’t wait around! Head over to our website and submit your application as soon as you can. We’re excited to hear from you!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Routes
Familiarise yourself with the delivery routes and any potential challenges you might face. Being able to discuss your approach to route planning and time management will show that you're proactive and ready for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you built rapport with customers or resolved issues effectively, as this is key for a Customer Delivery Driver.
✨Demonstrate Your Driving Knowledge
Be ready to talk about your driving experience, especially if you've worked with chilled vehicles before. Highlight your understanding of vehicle safety checks and road compliance to reassure them of your reliability on the road.
✨Emphasise Teamwork and Adaptability
Since you'll also be supporting the shop team, share experiences where you've worked well in a team or adapted to changing situations. This shows that you're not just a lone wolf but a valuable team player.