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For Companies At a Glance
- Tasks: Assist customers, replenish stock, and fulfil online orders in a vibrant supermarket environment.
- Company: Join Waitrose, the UK's largest employee-owned business, focused on quality and service.
- Benefits: Earn £13.60 per hour, with potential increases and night premium pay.
- Why this job: Be part of a passionate team that makes a real difference to customers' shopping experience.
- Qualifications: Strong communication skills and a passion for food are essential.
- Other info: Flexible working hours available, with opportunities for personal growth.
Overview
ABOUT THE ROLE As a Supermarket Assistant, you\\\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\\\’t compete with – passionate Partners serving food lovers!
Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. If you join us from 5th October, in addition to your contractual pay, any time worked between 22:00 – 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Please only apply if you are able to work at the locations specified on this vacancy.
We may not be able to proceed with your application, if you are unable to meet the location requirements advertised.
In your application you will be asked to provide your working hours availability. Please be as accurate as possible so that we can best match you to our current vacancies.
The pay rate is £13.60 per hour (increased to £13.85 after completing Earning Membership)
Key Responsibilities
- Stock replenishment – ensuring shelves remain full and products are in the right place at the right time for customers.
- Fulfilling online customer orders ready for our drivers to deliver shopping direct to customers\\\’ doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
To learn more about this role, please copy and paste this link into a new browser window: https://embed.wirewax.com/8066939
Closing Date
September 19, 2025
Pay
£13.60 per hour (increased to £13.85 after completing Earning Membership)
Contract Type
Temporary
Hours of Work
Various hours of part-time available (18 hours per week): Monday, Tuesday & Friday, must be able to start at 5:30 am.
Job Level
Partnership Level 10
Where You\\\’ll Be Working
Knightsbridge (Waitrose & Partners), 118 Brompton Road, London, London, SW3 1JE
About the Partnership
We\\u2019re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We\\u2019re not just employees, we\\u2019re Partners, driven by our purpose to build a happier world. As we look to our future, there\\u2019s never been a more exciting time to join us.
We\\u2019re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we\\u2019re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important notes
It\\u2019s important to note that some roles are subject to pre-employment vetting (which may include DBS checks). If required, you\\u2019ll be informed and provided with information about vetting during the recruitment process. Any DBS checks will be carried out by a third-party registered body and financial probity checks may also be required for some roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Supermarket Assistant, Various West & South London Locations (East 6) employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant, Various West & South London Locations (East 6)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and its values. This will help you connect with the brand and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As a Supermarket Assistant, you'll be interacting with customers all day. Think of examples from your past experiences where you've gone the extra mile for someone, and be ready to share those stories.
✨Tip Number 3
Be flexible with your availability! Since the role requires various hours, showing that you're open to different shifts can make you a more attractive candidate. Highlight your willingness to adapt during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Waitrose family. Don’t wait too long, as spots can fill up quickly!
We think you need these skills to ace Supermarket Assistant, Various West & South London Locations (East 6)
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for food and customer service.
Tailor Your Application: Make sure to tailor your application to the role of Supermarket Assistant. Highlight any relevant experience you have in customer-facing roles and your interest in food trends to catch our eye!
Availability is Key: Be as accurate as possible when stating your working hours availability. This helps us match you with the right shifts and shows that you’re serious about the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Stuff About Food
As a Supermarket Assistant, having a strong interest in food and drink trends is key. Brush up on current popular products and any unique offerings at Waitrose. This will show your passion for the role and help you connect with customers.
✨Show Off Your Team Spirit
Communication skills are essential for this role. Be ready to share examples of how you've worked effectively in a team before. Highlighting your ability to support colleagues and contribute to a positive work environment will impress the interviewers.
✨Flexibility is Your Friend
The job requires a flexible approach, so be prepared to discuss your availability and willingness to adapt to different tasks. Mention any previous experiences where you’ve had to adjust quickly to changing situations or roles.
✨Emphasise Customer Service Skills
Since this role is customer-facing, it’s crucial to demonstrate your commitment to excellent service. Share specific instances where you went the extra mile for a customer, as this aligns perfectly with the Waitrose ethos of building trust and loyalty.