At a Glance
- Tasks: Assist customers, stock shelves, and fulfil online orders in a vibrant supermarket environment.
- Company: Join the UK's largest employee-owned business, Waitrose, known for its passion for food.
- Benefits: Earn £13.60 per hour, with pay increase after 90 days, plus flexible working options.
- Why this job: Make a real difference to customer experiences while working in a supportive team.
- Qualifications: Strong communication skills and a passion for food are essential; customer service experience is a plus.
- Other info: Flexible hours available across seven days, perfect for students balancing work and studies.
About the role
As a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with – passionate Partners serving food lovers!Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
PLEASE ONLY APPLY IF YOU ARE ABLE TO WORK AT THE LOCATIONS SPECIFIED ON THIS VACANCY.
We may not be able to proceed with your application, if you are unable to meet the location requirements advertised.
In your application you will be asked to provide your working hours availability. Please be as accurate as possible so that we can best match you to our current vacancies.
The pay rate is £13.60 per hour (£13.85 After 90 days)
Key Responsibilities
- Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you\’ll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Hours of Work
Varied hours of full and part time work across seven days to include early starts, late finishes, evenings and weekends. Please see Job description for current vacancies.
The partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Supermarket Assistant, Various North London Branches (East 4) employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant, Various North London Branches (East 4)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and its values. This will help you connect with the brand and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As a Supermarket Assistant, you'll be interacting with customers all day. Think of examples from your past experiences where you've gone the extra mile for someone, and be ready to share those stories.
✨Tip Number 3
Be flexible with your availability! Since the role requires varied hours, make sure to highlight your willingness to work different shifts. This shows you're committed and ready to jump in wherever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Supermarket Assistant, Various North London Branches (East 4)
Some tips for your application 🫡
Be Clear About Your Availability: When filling out your application, make sure to be as accurate as possible about your working hours availability. This helps us match you with the right shifts and ensures you can work at the specified locations.
Show Your Passion for Food: In your written application, let us know about your interest in food and drink trends. We love passionate Partners who can connect with our customers and enhance their shopping experience!
Highlight Your Teamwork Skills: Since you'll be working closely with others, emphasise your communication skills and any previous experience in customer-facing roles. We value teamwork and want to see how you can contribute to our vibrant shop environment.
Apply Early!: We sometimes close vacancies early if we get a lot of applications, so don’t wait too long to submit yours. Head over to our website and get your application in as soon as you can!
How to prepare for a job interview at John Lewis Partnership
✨Know the Brand
Before your interview, take some time to research Waitrose and its values. Understand their commitment to quality and customer service. This will help you align your answers with what they stand for and show that you're genuinely interested in being a part of their team.
✨Show Your Passion for Food
Since this role is all about serving food lovers, be prepared to discuss your interest in food and drink trends. Share any relevant experiences or knowledge you have, as this will demonstrate your enthusiasm and fit for the role.
✨Highlight Teamwork Skills
As a Supermarket Assistant, you'll be working closely with others. Be ready to provide examples of how you've successfully collaborated in previous roles. Emphasise your communication skills and flexibility, as these are key to thriving in a team environment.
✨Be Ready for Varied Hours
The job requires flexibility with working hours, so be honest about your availability during the interview. If you can work early mornings, late evenings, or weekends, make sure to mention it. This shows your willingness to adapt and support the team whenever needed.