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For Companies At a Glance
- Tasks: Assist customers, manage stock, and create weekly rotas for the team.
- Company: Join the UK's largest employee-owned business with a focus on community and quality.
- Benefits: Flexible working hours, competitive pay, and a supportive team environment.
- Why this job: Make a real impact on customer experiences while developing valuable skills.
- Qualifications: Strong analytical skills, teamwork, and a passion for food.
- Other info: Embrace diversity and thrive in a culture of kindness and respect.
About the role
As a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with – passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Scheduler
In addition to the Supermarket Assistant responsibilities outlined below, the Scheduler will publish weekly rotas for the Branch. They will use the information they have available to them to make informed decisions about the tasks and activities all Partners will undertake for the duration of their shift, within a given timeframe. Schedulers will have the most up to date skills & knowledge of the Scheduling system and be able to support all Partners with local scheduling concerns and queries. They will work alongside the Team Manager who is responsible for \’Pay and Hours\’ to make decisions based on set criteria and escalate issues if required.
Key Responsibilities
- Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you\’ll need
- Strong analytical and problem-solving skills, with proficiency in Google Sheets and data analysis
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Up to 37.5 hrs Day shifts, core hours with occasionally working weekend
The partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Supermarket Assistant, Rota Scheduler employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant, Rota Scheduler
✨Tip Number 1
Get to know the company culture! Before your interview, check out Waitrose's values and mission. This will help you connect with the team and show that you're genuinely interested in being a part of their community.
✨Tip Number 2
Practice your customer service skills! As a Supermarket Assistant, you'll be interacting with customers all day. Think of examples from your past experiences where you've gone the extra mile for someone, and be ready to share those stories.
✨Tip Number 3
Brush up on your analytical skills! Since the Scheduler role involves data analysis, make sure you're comfortable using Google Sheets. Maybe even do a quick online tutorial to refresh your memory before the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Waitrose family. Don’t wait too long, though – apply early to avoid missing out!
We think you need these skills to ace Supermarket Assistant, Rota Scheduler
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Mention any relevant experiences or interests that highlight your enthusiasm for the industry. We want to see that you’re not just looking for a job, but that you genuinely care about providing great service to our customers.
Highlight Your Team Spirit: Since we’re all about teamwork here at Waitrose, make sure to showcase your ability to work well with others. Share examples of how you've collaborated in previous roles or how you’ve supported your teammates. We value Partners who can contribute to a positive working environment!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates can communicate effectively, so make sure your skills and experiences are easy to understand. Remember, we want to get to know you quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people. Plus, you’ll find all the details you need about the role and our company culture there. We can’t wait to hear from you!
How to prepare for a job interview at John Lewis Partnership
✨Know the Brand
Before your interview, take some time to research Waitrose and its values. Understand their commitment to quality and customer service. This will help you align your answers with what they stand for and show that you're genuinely interested in being a part of their team.
✨Showcase Your Skills
Be ready to discuss your analytical and problem-solving skills, especially if you have experience with Google Sheets or data analysis. Prepare examples from your past roles where you've successfully tackled challenges or improved processes, as this will demonstrate your capability as a Scheduler.
✨Customer Service Focus
Since the role involves direct interaction with customers, think of specific instances where you've gone the extra mile for a customer. Highlight your communication skills and how you can contribute to creating a welcoming environment that keeps customers coming back.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team dynamics, how they handle scheduling challenges, or what success looks like in the role. It shows your enthusiasm and helps you gauge if the company culture is the right fit for you.