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- Tasks: Deliver quality Waitrose produce and support shop tasks like stock replenishment.
- Company: Join the UK's largest employee-owned business, dedicated to quality and service.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Why this job: Be part of a passionate team that values kindness, respect, and personal growth.
- Qualifications: Must be 18+, have a valid UK driving licence, and great customer service skills.
- Other info: Apply quickly as roles may close early due to high demand.
About the roleAs one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos – passionate Partners serving food lovers.
When you\’re not out on the road, you\’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team.Due to its nature, you need to be 18-years or older to work in this role.
Key Responsibilities
You\’ll typically start your day in store and you\’ll be responsible for:
– Checking your delivery routes for the day.
– Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
– Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
– Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
– Helping customers with their shopping and building a rapport with them based on trust and service.
– Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you\’ll need
– Full valid B-Category UK manual driving licence with no more than 6-points.
– Great customer service skills.
-Time management skills.
– Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
– Comfortable working independently with the ability to be self motivated and adaptable.
– IT literate.
Desirable skills/experience you may have
– Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.About The Partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Supermarket Assistant, Customer Delivery Driver employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant, Customer Delivery Driver
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their ethos during any discussions.
✨Tip Number 2
Brush up on your driving skills and ensure your B-Category UK manual driving licence is in order. Being confident behind the wheel will not only help you in the role but also show your readiness for the job.
✨Tip Number 3
Practice your customer service skills by engaging with people in various settings. Building rapport and providing excellent service are key aspects of this role, so showcasing your ability to connect with customers will be beneficial.
✨Tip Number 4
Be prepared to discuss your time management skills and how you handle physical tasks. Think of examples from past experiences where you've successfully managed your time or coped with physical demands, as these will be relevant to the role.
We think you need these skills to ace Supermarket Assistant, Customer Delivery Driver
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Customer Delivery Driver position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous driving roles or customer service experience you have. Mention specific examples that demonstrate your ability to manage time effectively and provide excellent service.
Showcase Your Skills: Make sure to include your full valid B-Category UK manual driving licence in your application. Also, mention your IT literacy and any physical capabilities relevant to the role, such as lifting crates or moving cages.
Personalise Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for working with Waitrose. Share why you want to be part of their team and how you can contribute to their ethos of quality service.
How to prepare for a job interview at John Lewis Partnership
✨Showcase Your Customer Service Skills
As a Customer Delivery Driver, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, and demonstrate your ability to build rapport with customers.
✨Know the Role Inside Out
Familiarise yourself with the job responsibilities and requirements listed in the job description. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Demonstrate Time Management Abilities
Time management is crucial for this position. Prepare to discuss how you prioritise tasks and manage your time effectively, especially when it comes to loading deliveries and completing routes efficiently.
✨Be Ready for Practical Questions
Expect questions about vehicle safety checks and handling physical tasks. Brush up on relevant knowledge and be ready to explain how you would ensure compliance and handle the physical demands of the job.