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For Companies At a Glance
- Tasks: Deliver quality Waitrose produce and support shop tasks like stock replenishment.
- Company: Join the UK's largest employee-owned business, John Lewis Partnership, known for quality and service.
- Benefits: Enjoy flexible working hours, a supportive team environment, and employee ownership perks.
- Other info: Early starts and late finishes required; apply quickly as roles may close early.
- Why this job: Be part of a passionate team making a difference in customers' lives while developing your skills.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.
The predicted salary is between 24000 - 36000 £ per year.
About the role
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. When you’re not out on the road, you’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team.
Note: It is not suitable to present this note in italics; the content is retained as plain text in the paragraph.
Key Responsibilities
- Start your day in store and be responsible for checking your delivery routes for the day.
- Load and prepare your van for deliveries, ensuring all orders are together and can be efficiently delivered direct to customers.
- Complete the appropriate vehicle safety checks on your van, maintaining full road compliance and health and safety.
- Be an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Help customers with their shopping and build rapport with them based on trust and service.
- Support the wider shop team when required with general shopkeeping tasks.
Essential skills/experience
- Full valid B-category UK manual driving licence with no more than 6 points.
- Great customer service skills.
- Able to cope with the physical requirements of the role (e.g. lifting crates, walking up stairs, moving cages).
Desirable skills/experience
- Previous experience in a driving role and knowledge of chilled vehicles are welcomed; training will be provided to perform at your best.
Varied hours of part-time work across seven days to include early starts, late finishes, evenings and weekends between the hours of 06:00 – 22:00.
The partnership
We’re the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never knowingly undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can thrive, growing ourselves individually and as a collective.
As Partners, we make all the difference. And, we all own it.
Important notes
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Supermarket Assistant, Customer Delivery Driver employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant, Customer Delivery Driver
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their ethos during any discussions.
✨Tip Number 2
Brush up on your driving skills and ensure your B-Category UK manual driving licence is in good standing. Being confident behind the wheel will not only help you in the role but also show your readiness for the job.
✨Tip Number 3
Practice your customer service skills by engaging with people in various settings. Building rapport and providing excellent service are key aspects of this role, so showcasing your ability to connect with customers will be beneficial.
✨Tip Number 4
Be prepared to discuss your time management and organisational skills. Since you'll be handling deliveries and supporting shop tasks, demonstrating how you effectively manage your time will set you apart from other candidates.
We think you need these skills to ace Supermarket Assistant, Customer Delivery Driver
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Customer Delivery Driver. Familiarise yourself with the key tasks such as delivery route planning, vehicle safety checks, and customer service expectations.
Tailor Your CV: Highlight relevant experience in your CV, especially any previous driving roles or customer service positions. Emphasise skills like time management, physical capability, and IT literacy that are essential for this role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to represent the Waitrose brand. Mention specific examples of how you've provided excellent service in the past and how you can contribute to the team.
Check Application Requirements: Ensure you meet all the application requirements, including having a valid B-Category UK manual driving licence. Double-check that you have all necessary documents ready for submission on the JLP Jobs website.
How to prepare for a job interview at John Lewis Partnership
✨Know the Brand
Familiarise yourself with Waitrose and John Lewis's values and ethos. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their mission during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight any experiences where you've built rapport with customers, as this is crucial for a role that involves direct interaction with them.
✨Demonstrate Time Management Abilities
Be ready to discuss how you manage your time effectively, especially when juggling multiple tasks like deliveries and shop duties. Providing specific examples will show that you can handle the demands of the role.
✨Ask About Team Dynamics
Since teamwork is essential in this role, prepare questions about how the team collaborates and supports each other. This shows your interest in being a part of a cohesive unit and your willingness to contribute positively.