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For Companies At a Glance
- Tasks: Assist customers, replenish stock, and fulfil online orders in a vibrant supermarket environment.
- Company: Join Waitrose, the UK's largest employee-owned business, where every Partner matters.
- Benefits: Earn £12.40 per hour plus a £3.50 night premium; enjoy flexible working hours.
- Other info: Dynamic team atmosphere with opportunities for personal growth and development.
- Why this job: Make a real difference to customers' shopping experience during the festive season.
- Qualifications: Great communication skills and a passion for food; customer service experience is a plus.
Overview
ABOUT THE ROLE As a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with – passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. In addition to your contractual pay, any time worked between 22:00 – 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Key Responsibilities
- Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
To learn more about this role, please copy and paste this link into a new browser window: https://embed.wirewax.com/8066939
Closing Date: October 14, 2025
Pay: £12.40 Hourly
Contract Type: Temporary
Hours of Work: Various contracts to cover weekends and weekdays, early starts and late evenings, average of 4 hour contracts.
Job Level: Partnership Level 10
Where You\’ll Be Working: Kingsthorpe (Waitrose & Partners), The Kingsthorpe Centre, Northampton, Northamptonshire, NN2 7BD
About the Partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Supermarket Assistant Christmas employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant Christmas
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and its values. Understanding their commitment to customer service and quality will help you show how you can fit into their team.
✨Tip Number 2
Practice your communication skills! As a Supermarket Assistant, you'll be interacting with customers all day. Try role-playing with a friend or family member to get comfortable with common customer scenarios.
✨Tip Number 3
Be flexible and ready to adapt! Highlight your willingness to work various shifts and support different areas of the store. This shows you're a team player and ready to go the extra mile for customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Waitrose family. Don’t wait too long; apply early to beat the rush!
We think you need these skills to ace Supermarket Assistant Christmas
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Mention any experiences or interests you have in food trends, as this will resonate with us and show that you're a great fit for the role.
Highlight Teamwork Skills: As a Supermarket Assistant, you'll be part of a team. Make sure to emphasise your communication skills and any previous experience working in a customer-facing role. We want to see how you can contribute to our Partner-led service!
Be Flexible: Flexibility is key in this role, so don’t forget to mention your willingness to work various shifts, including weekends and late evenings. This shows us that you're ready to support the whole branch whenever needed!
Apply Early!: We recommend applying as soon as possible since vacancies can close early if we get a lot of applications. Head over to our website to submit your application and make sure you don’t miss out on this opportunity!
How to prepare for a job interview at John Lewis Partnership
✨Know the Brand
Before your interview, take some time to research Waitrose and its values. Understand their commitment to quality and customer service. This will help you align your answers with what they stand for and show that you're genuinely interested in being a part of their team.
✨Show Your Passion for Food
Since this role is all about serving food lovers, be prepared to discuss your favourite food trends or products. Share any relevant experiences you have in customer-facing roles, especially those that highlight your enthusiasm for food and drink. This will demonstrate that you’re not just looking for any job, but that you’re excited about this one!
✨Emphasise Teamwork
As a Supermarket Assistant, you'll be working closely with others. Be ready to share examples of how you've successfully worked in a team before. Highlight your communication skills and flexibility, as these are key to supporting your colleagues and ensuring a smooth operation in the store.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they handle busy periods. This shows that you’re engaged and thinking about how you can contribute to the team’s success.