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For Companies At a Glance
- Tasks: Assist customers, stock shelves, and fulfil online orders in a vibrant supermarket environment.
- Company: Join Waitrose, the UK's largest employee-owned business, dedicated to quality and customer service.
- Benefits: Enjoy flexible working hours, competitive pay, and a supportive team culture.
- Why this job: Be part of a passionate team that values your input and fosters personal growth.
- Qualifications: Strong communication skills; customer-facing experience is a plus but not essential.
- Other info: Part-time role with varied hours, including evenings and weekends.
ABOUT THE ROLE
As a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with – passionate Partners serving food lovers!
Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Key Responsibilities
- Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you\’ll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
To learn more about this role, please copy and paste this link into a new browser window: https://embed.wirewax.com/8066939
Closing Date: July 31, 2025
Pay: £12.40 Hourly
Contract Type: Permanent
Hours of Work: Varied hours of part time work (20 hrs per week) across seven days to include evenings and weekends between 15:00 – 23:45
Job Level: Partnership Level 10
Where You\’ll Be Working: Lewes (Waitrose & Partners), Eastgate Street, Lewes, East Sussex, BN7 2LP
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners, we share ownership and the rewards. We use our voices to contribute to our success, working together through good and challenging times, with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and thrive. Growing individually and collectively.
As Partners, we make all the difference. And, we all own it.
Important points to note:
- Some roles are subject to pre-employment vetting (which may include DBS checks). You’ll be informed and provided with information about vetting during recruitment. We encourage you to complete any vetting documents quickly to avoid delays. DBS checks will be carried out by a third-party registered body, and financial probity checks may also be required.
- Apply promptly as vacancies can close early if we see a high number of applicants.
- We support flexible working to promote good work-life balance. This might include flexible or compressed hours, job sharing, or shorter contracts. Discuss this with the hiring manager during your interview.
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Supermarket Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you align your approach during any interactions with the team or customers.
✨Tip Number 2
Showcase your passion for food and drink trends in conversations. Being knowledgeable about current trends can set you apart and demonstrate your enthusiasm for the role.
✨Tip Number 3
Prepare to discuss your previous customer-facing experiences. Even if they are not directly related to supermarkets, highlighting your communication skills and ability to work in a team will be beneficial.
✨Tip Number 4
Be ready to demonstrate your flexibility and willingness to support various roles within the supermarket. This adaptability is key to thriving in a dynamic environment like Waitrose.
We think you need these skills to ace Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer-facing roles. Emphasise any skills related to communication, teamwork, and your passion for food and drink trends.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the Waitrose brand. Mention specific examples of how you have gone the extra mile in previous jobs and how you can contribute to creating a positive customer experience.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer service role.
How to prepare for a job interview at John Lewis Partnership
✨Show Your Passion for Food
Since the role is all about serving food lovers, make sure to express your enthusiasm for food and drink trends during the interview. Share any relevant experiences or knowledge you have that demonstrates your passion.
✨Highlight Teamwork Skills
Communication and teamwork are key in this role. Be prepared to discuss examples of how you've successfully worked as part of a team in previous jobs, especially in customer-facing roles.
✨Demonstrate Flexibility
The job requires a flexible approach to support various tasks. Mention any experiences where you've adapted to changing situations or taken on different responsibilities to help your team.
✨Prepare Questions About the Role
Show your interest by preparing thoughtful questions about the supermarket's operations, team dynamics, or customer service strategies. This not only demonstrates your enthusiasm but also helps you understand if the role is the right fit for you.