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For Companies At a Glance
- Tasks: Assist customers, manage stock, and support online orders in a vibrant supermarket environment.
- Company: Join the UK's largest employee-owned business, known for its commitment to quality and service.
- Benefits: Enjoy flexible working hours, a supportive team culture, and opportunities for personal growth.
- Why this job: Be part of a passionate team that values kindness, respect, and making a difference in customers' lives.
- Qualifications: Strong communication skills; customer service experience is a plus but not essential.
- Other info: Apply early as positions may close quickly due to high demand.
The predicted salary is between 20000 - 28000 £ per year.
About the roleAs a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with – passionate Partners serving food lovers!
Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Key Responsibilities
Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
– Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
– Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
– Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
– Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
– Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you\’ll need
– Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
– Experience of working in a customer facing role is welcomed.
– Up to date knowledge and strong interest in food and drink trends.
– Flexible approach to ensure the support of the whole branch.
About The Partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Supermarket Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you align your responses during any interviews or conversations with hiring managers.
✨Tip Number 2
Showcase your passion for food and drink trends. Being knowledgeable about current trends can set you apart from other candidates and demonstrate your enthusiasm for the role.
✨Tip Number 3
Prepare to discuss your previous customer-facing experiences. Even if they are not directly related to supermarkets, highlighting your communication skills and ability to work in a team will be beneficial.
✨Tip Number 4
Be ready to express your flexibility and willingness to support various roles within the supermarket. This adaptability is crucial for a Supermarket Assistant and will show that you are a team player.
We think you need these skills to ace Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer-facing roles. Emphasise any experience you have with food and drink trends, as well as your communication skills.
Write a Compelling Cover Letter: In your cover letter, express your passion for providing excellent customer service and your enthusiasm for working in a team environment. Mention specific examples of how you've gone the extra mile in previous roles.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at John Lewis Partnership
✨Show Your Passion for Food
Since the role involves working with food, it's essential to express your enthusiasm for food and drink trends during the interview. Share any relevant experiences or knowledge you have about food that could impress the interviewer.
✨Demonstrate Teamwork Skills
As a Supermarket Assistant, you'll be part of a team. Highlight your communication skills and any previous experience working in a team environment. Be ready to discuss how you can contribute to a positive team dynamic.
✨Prepare for Customer Interaction Scenarios
Expect questions about how you would handle various customer service situations. Think of examples from past experiences where you went the extra mile for a customer, as this aligns with the company's focus on providing exceptional service.
✨Ask About Flexible Working Options
Since the company supports flexible working, don't hesitate to ask about these options during your interview. This shows that you're interested in maintaining a good work-life balance and are proactive about discussing your needs.
