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For Companies At a Glance
- Tasks: Help customers by stocking shelves and fulfilling online orders with a smile.
- Company: Join the largest employee-owned business in the UK, John Lewis Partnership.
- Benefits: Flexible hours, part-time work, and a supportive team environment.
- Why this job: Make a real difference in customers' lives while working with food lovers.
- Qualifications: Good communication skills and a passion for customer service.
- Other info: Embrace diversity and thrive in a culture of kindness and respect.
The predicted salary is between 10 - 13 £ per hour.
About the role
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Key Responsibilities
- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you'll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Up to 20 hours of part-time work per week. Various shifts available to include evenings and weekend working.
The partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.
Important points to note
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Supermarket Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant
✨Tip Number 1
Get to know the John Lewis Partnership vibe! Before your interview, check out their values and culture. This way, you can show how you fit right in with their team of passionate Partners.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went the extra mile for a customer. This will help you shine during the interview and show that you’re ready to keep customers coming back.
✨Tip Number 3
Be flexible and open-minded! The role might involve various tasks, so showing that you’re adaptable and willing to jump in wherever needed will make you stand out as a great fit for the team.
✨Tip Number 4
Don’t forget to apply through the JLP Jobs website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the John Lewis Partnership family.
We think you need these skills to ace Supermarket Assistant
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food and customer service shine through! We want to see that you’re not just looking for a job, but that you genuinely care about providing an amazing experience for our customers.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences. If you've worked in a customer-facing role before, share those stories! We love to see how your background aligns with what we do at Waitrose.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of what makes you a great fit for the Supermarket Assistant role.
Apply Early!: Don’t wait until the last minute to submit your application. We sometimes close vacancies early if we get a lot of interest, so get your application in as soon as you can through our website to avoid missing out!
How to prepare for a job interview at John Lewis Partnership
✨Know the Brand
Before your interview, take some time to research John Lewis and Waitrose. Understand their values, mission, and what makes them stand out in the retail market. This will help you demonstrate your passion for the brand and show that you're aligned with their commitment to customer service.
✨Showcase Your Customer Service Skills
As a Supermarket Assistant, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've gone the extra mile for a customer or resolved a challenging situation. This will highlight your communication skills and your ability to work effectively as part of a team.
✨Be Ready for Practical Questions
Expect questions about stock replenishment, managing online orders, and maintaining a tidy environment. Think about how you would handle these responsibilities and be ready to discuss any relevant experience you have. Showing that you understand the role's key responsibilities will impress your interviewers.
✨Embrace Flexibility
Since the role requires a flexible approach, be prepared to discuss your availability and willingness to work various shifts, including evenings and weekends. Highlighting your adaptability will show that you're ready to support the whole branch and contribute positively to the team.
