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For Companies At a Glance
- Tasks: Help customers with a passion for food and ensure shelves are stocked.
- Company: Join Waitrose & Partners, a leading supermarket with a focus on quality service.
- Benefits: Earn £12.40 per hour plus a night premium of £3.50 for late shifts.
- Why this job: Be part of a team that makes a difference in customers' shopping experience.
- Qualifications: Good communication skills and a flexible approach to teamwork.
- Other info: Enjoy varied part-time hours with opportunities for career growth.
About the role
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't match – passionate Partners serving food lovers!
In addition to your contractual pay, any time worked between 22:00 and 06:00 will attract Night Premium at a rate of £3.50 per hour. This also applies to existing Partners on Enhanced Hours Premium arrangements.
Key Responsibilities
- Stock replenishment – ensuring shelves are full and products are placed correctly for customers.
- Fulfilling online customer orders for delivery to customers’ doors.
- Reducing wastage by following product due diligence and markdowns for items nearing sell-by dates.
- Working with the wider shop team to support checkout, manage Click & Collect orders, fulfill on-demand customer orders and more.
- Maintaining a safe and tidy working environment with general shop-keeping tasks.
Essential skills/experience you'll need
- Communication skills to work effectively as part of a team and with customers.
Desirable skills/experience you may have
- Experience in a customer-facing role.
- Up-to-date knowledge and strong interest in food and drink trends.
- Flexible approach to support the whole branch.
Pay
£12.40 Hourly
Contract Type
Permanent
Hours of Work
Varied hours of part-time work (11+ hours) across seven days to include early starts, late finishes, evenings and weekends.
Job Level
Partnership Level 10
Where You'll Be Working
Dorking (Waitrose & Partners), South Street, Dorking, Surrey, RH4 2HQ
Important points to note
Some roles are subject to pre-employment vetting (including DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some roles.
We recommend that you apply as soon as possible, as vacancies can close early if we see a high number of applicants. We support flexible working, which might mean compressed hours, job sharing or shorter hour contracts where possible. Please discuss this further with the hiring manager during your interview.
Closing Date
November 9, 2025
Supermarket Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the supermarket's values and what makes them stand out. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! As a Supermarket Assistant, you'll be interacting with customers and teammates all the time. Try role-playing common scenarios with friends or family to boost your confidence and get comfortable with customer service situations.
✨Tip Number 3
Be flexible and open-minded! The job requires a varied schedule, so highlight your willingness to work different hours and adapt to the team's needs. This shows that you're ready to jump in wherever you're needed, which is super important in a busy supermarket environment.
✨Tip Number 4
Apply through our website! We recommend getting your application in as soon as possible since roles can close early. Plus, applying directly through us gives you a better chance to showcase your passion for food and customer service right from the start!
We think you need these skills to ace Supermarket Assistant
How to prepare for a job interview at John Lewis Partnership
✨Know Your Products
Familiarise yourself with the food and drink trends relevant to the supermarket. Being able to discuss popular items or new arrivals shows your passion for food and helps you connect with customers during the interview.
✨Showcase Your Team Spirit
Emphasise your communication skills and ability to work as part of a team. Prepare examples from past experiences where you successfully collaborated with others, as teamwork is crucial in a supermarket environment.
✨Flexibility is Key
Highlight your willingness to work varied hours, including evenings and weekends. Mention any previous experience in flexible roles to demonstrate that you can adapt to the supermarket's needs.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face and how you would handle them. Practising responses to common customer queries or complaints will help you feel more confident during the interview.
