At a Glance
- Tasks: Assist customers, stock shelves, and fulfil online orders in a vibrant supermarket environment.
- Company: Join the UK's largest employee-owned business, Waitrose & Partners.
- Benefits: Earn £12.40 per hour plus a night premium of £3.50 for late shifts.
- Other info: Flexible part-time hours with opportunities for growth and a supportive work culture.
- Why this job: Be part of a passionate team that makes a real difference to customers' shopping experience.
- Qualifications: Strong communication skills and a passion for food are essential.
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Key Responsibilities- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
- Communication skills to enable you to work effectively as part of a team and with our customers.
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Closing Date: November 9, 2025
Pay: £12.40 Hourly
Contract Type: Temporary
Hours of Work: Varied hours of part time work, 12 - 16 hours, across seven days to include early starts, late finishes, evenings and weekends between the hours of 07:00 and 22:00
Job Level: Partnership Level 10
Where You'll Be Working: Lutterworth (Waitrose & Partners), Lower Leicester Road, Lutterworth, Leicestershire, LE17 4NF
Important points to note: It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Supermarket Assistant in Lutterworth employer: John Lewis Partnership
At Waitrose & Partners, we pride ourselves on being the largest employee-owned business in the UK, fostering a culture where every Partner is valued and empowered to contribute to our shared success. Located in Lutterworth, our supermarket offers flexible working hours, competitive pay including night premiums, and a commitment to personal growth and development, ensuring that you thrive both professionally and personally in a supportive environment. Join us in our mission to provide exceptional service and quality, while enjoying the benefits of being part of a community that truly cares about its members and customers alike.
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food shine through! Mention any experiences or interests you have in food trends, as this will resonate with us and show that you're a great fit for the role.
Highlight Your Team Spirit:We value teamwork at StudySmarter, so make sure to showcase your communication skills and any previous experience working in a customer-facing role. This will help us see how you can contribute to our friendly environment.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well. This makes it easier for us to understand your strengths and how you can help us serve our customers better.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Stuff About Food
Since this role is all about serving food lovers, brush up on your knowledge of current food and drink trends. Be ready to share your favourite products or any interesting food facts during the interview to show your passion for the industry.
✨Show Off Your Team Spirit
This job requires great communication skills and teamwork. Think of examples from your past experiences where you worked well in a team or helped a customer. Highlighting these moments will demonstrate that you can contribute positively to the Waitrose environment.
✨Flexibility is Key
The role involves varied hours, so be prepared to discuss your availability. Show that you're open to working different shifts, including evenings and weekends. This flexibility will make you a more attractive candidate.
✨Emphasise Customer Service Skills
If you've had any experience in customer-facing roles, make sure to talk about it! Share specific instances where you went the extra mile for a customer. This will align perfectly with the company's focus on building trust and loyalty with customers.
