Supermarket Assistant

Supermarket Assistant

Stratford-upon-Avon Full-Time No home office possible
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John Lewis Partnership

At a Glance

  • Tasks: Help customers with a passion for food and ensure shelves are stocked.
  • Company: Join the largest employee-owned business in the UK, Waitrose.
  • Benefits: Flexible working hours, supportive environment, and a chance to thrive.
  • Why this job: Make a real difference in customer experiences and build lasting relationships.
  • Qualifications: Good communication skills and a love for food trends.
  • Other info: Part-time role with opportunities for personal growth and teamwork.

Due to working time regulations, applicants must be 18 years or over to apply.

About the role

As a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with – passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Key Responsibilities

  • Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
  • Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
  • Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
  • Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
  • Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you\’ll need

  • Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience you may have

  • Experience of working in a customer facing role is welcomed.
  • Up to date knowledge and strong interest in food and drink trends.
  • Flexible approach to ensure the support of the whole branch.

Part time vacancies of up to 24 hours per week, working between the hours 18:00-00:00. To include weekends.

The partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note

  • It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
  • We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
  • We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.

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Supermarket Assistant employer: John Lewis Partnership

At Waitrose, we pride ourselves on being the largest employee-owned business in the UK, where every Partner plays a vital role in creating a welcoming and innovative retail environment. Our commitment to employee well-being is reflected in our flexible working options and a culture that values kindness, respect, and personal growth, making it an ideal place for those passionate about food and customer service. Join us in building a happier world while enjoying the unique benefits of being part of a team that truly cares about its members and customers alike.
John Lewis Partnership

Contact Detail:

John Lewis Partnership Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supermarket Assistant

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Waitrose and its values. This will help you connect with the brand and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice your communication skills! As a Supermarket Assistant, you'll be interacting with customers and teammates all day. Try role-playing common scenarios with a friend to boost your confidence and improve your responses.

✨Tip Number 3

Show your passion for food! If you have any interesting food trends or experiences, share them during your interview. It’ll demonstrate your enthusiasm and fit for the role, making you stand out from the crowd.

✨Tip Number 4

Apply through our website! We recommend using our platform to submit your application. It’s straightforward and ensures your details go directly to us, making it easier for you to land that job!

We think you need these skills to ace Supermarket Assistant

Communication Skills
Customer Service
Teamwork
Attention to Detail
Flexibility
Food and Drink Knowledge
Stock Management
Problem-Solving Skills
Time Management
Adaptability

Some tips for your application 🫡

Show Your Passion for Food: When you're writing your application, let your love for food shine through! Mention any experiences or interests you have in food trends or customer service. We want to see that you're as excited about food as we are!

Highlight Teamwork Skills: As a Supermarket Assistant, you'll be part of a team, so make sure to emphasise your communication skills and any previous teamwork experiences. We value collaboration, and showing us how you work well with others will definitely catch our eye.

Be Detail-Oriented: Pay attention to the details in your application. Whether it's ensuring your CV is up-to-date or tailoring your cover letter to reflect the role, we appreciate candidates who take the time to get it right. It shows you care!

Apply Early!: We sometimes close vacancies early if we get a lot of applications, so don’t wait around! Head over to our website and submit your application as soon as you can. We can't wait to hear from you!

How to prepare for a job interview at John Lewis Partnership

✨Know Your Stuff About Food

Brush up on current food and drink trends before your interview. Being able to chat about popular products or new arrivals shows your passion for the role and helps you connect with the interviewers.

✨Show Off Your Team Spirit

Prepare examples of how you've worked well in a team before. Whether it’s helping out a colleague or collaborating on a project, demonstrating your communication skills and teamwork will resonate well with the interviewers.

✨Be Ready to Talk Customer Service

Think of specific instances where you’ve gone the extra mile for a customer. Sharing these stories will highlight your commitment to providing excellent service, which is key for a Supermarket Assistant.

✨Ask Thoughtful Questions

Prepare a few questions about the role or the company culture. This shows your genuine interest in becoming a Partner and helps you understand if the environment is the right fit for you.

Supermarket Assistant
John Lewis Partnership
Location: Stratford-upon-Avon
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