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For Companies At a Glance
- Tasks: Help customers with a smile, stock shelves, and fulfil online orders.
- Company: Join the UK's largest employee-owned business, Waitrose.
- Benefits: Enjoy flexible hours, competitive pay, and a supportive work environment.
- Other info: Part-time role with opportunities for growth and a sense of belonging.
- Why this job: Be part of a passionate team that loves food and values customer service.
- Qualifications: Great communication skills and a love for food trends.
About the role
As a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner‑led service and passion for food that our competitors can’t compete with – passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Key Responsibilities
- Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell‑by dates.
- Working with the wider shop team to support when needed, including checkout support, managing Click & Collect orders, fulfilling on‑demand customer orders and more.
- Maintain a safe and tidy working environment with general shop‑keeping tasks.
Essential skills/experience you’ll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer‑facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Part‑time work (26 hours) Thursday, Friday and Saturday 17:00‑23:45 and Sunday 16:00‑23:45.
The partnership
We’re the largest employee‑owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never knowingly undersold on price, quality and service in John Lewis and passionately serving food‑lovers in Waitrose.
As Partners we all share the responsibility of ownership and its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can thrive. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Supermarket Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and its values. This will help you connect with the brand and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Supermarket Assistant, you'll be interacting with customers and teammates all the time. Try role-playing common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Show your passion for food! If you have any interesting food trends or experiences, share them during your interview. It’ll demonstrate your enthusiasm and fit for the role.
✨Tip Number 4
Apply through our website! We recommend using our platform to submit your application. It’s straightforward and ensures your details go directly to the right people. Plus, it shows you're keen to join us!
We think you need these skills to ace Supermarket Assistant
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Mention any relevant experiences or interests that highlight your enthusiasm for the products we offer at Waitrose.
Highlight Teamwork Skills: As a Supermarket Assistant, you'll be part of a team. Make sure to showcase your communication skills and any previous teamwork experiences in your application. We want to see how you can contribute to our Partner-led service!
Be Detail-Oriented: Pay attention to the details in your application. Whether it's ensuring your CV is up-to-date or following the application instructions carefully, showing that you can manage details will impress us!
Apply Early!: We sometimes close vacancies early if we get a lot of applications, so don’t wait around! Head over to our website and submit your application as soon as you can to avoid missing out on this exciting opportunity.
How to prepare for a job interview at John Lewis Partnership
✨Know Your Products
Before the interview, brush up on your knowledge of food and drink trends. Being able to discuss popular products or recent changes in the market will show your passion for the role and impress the interviewers.
✨Showcase Your Team Spirit
Since teamwork is key in this role, think of examples from your past experiences where you worked effectively as part of a team. Be ready to share how you supported colleagues and contributed to a positive work environment.
✨Demonstrate Customer Focus
Prepare to talk about your previous customer-facing roles. Highlight specific instances where you went the extra mile for a customer, as this aligns perfectly with the Partner-led service ethos they value.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they ensure a safe working environment. This shows your genuine interest in becoming a Partner.