At a Glance
- Tasks: Help customers by restocking shelves and fulfilling online orders with a smile.
- Company: Join the UK's largest employee-owned business, Waitrose.
- Benefits: Flexible part-time hours, supportive work environment, and a chance to thrive.
- Why this job: Make a real difference in customers' shopping experiences while working with food lovers.
- Qualifications: Great communication skills and a passion for food are essential.
- Other info: Be part of a team that values kindness, respect, and personal growth.
About the role
As a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with – passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Due to working time regulations, applicants must be 18 years or over to apply.
Key Responsibilities
- Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you\’ll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
We offer part-time work on a Thursday 15:00-23:00, Friday 15:00-23:00, Saturday 15:00-23:00
The partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
Important points to note: some of our roles are subject to pre-employment vetting. If required, you’ll be informed and provided with information about vetting during the recruitment process.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible.
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Supermarket Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out Waitrose's values and mission. This will help you connect with the team and show that you're genuinely interested in being a part of their community.
✨Tip Number 2
Practice your customer service skills! As a Supermarket Assistant, you'll be interacting with customers all day. Think of examples from your past experiences where you've gone the extra mile for someone, and be ready to share those stories.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. It shows respect for the role and the brand, and it sets a positive tone for your meeting.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates directly from us.
We think you need these skills to ace Supermarket Assistant
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Mention any experiences or interests you have that relate to food and drink trends. We want to see that you're as excited about serving our customers as we are!
Highlight Teamwork Skills: As a Supermarket Assistant, you'll be part of a team, so make sure to emphasise your communication skills and any previous teamwork experiences. We value collaboration, so share examples of how you've worked well with others in the past.
Be Flexible and Open-Minded: Flexibility is key in this role, so mention your willingness to adapt and support different areas of the shop. Whether it's checkout support or fulfilling online orders, show us that you're ready to jump in wherever needed!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get all the info you need about the role and our amazing partnership. Don’t miss out on the opportunity to join us!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Products
Before the interview, brush up on your knowledge of food and drink trends. Being able to discuss popular products or recent changes in the market will show your passion for the role and impress the interviewers.
✨Showcase Your Team Spirit
Since teamwork is key in this role, think of examples from your past experiences where you worked effectively as part of a team. Be ready to share how you supported colleagues and contributed to a positive work environment.
✨Demonstrate Customer Focus
Prepare to talk about your previous customer-facing roles. Highlight specific instances where you went the extra mile for a customer, as this aligns perfectly with the Partner-led service ethos they value.
✨Embrace Flexibility
The job requires a flexible approach, so be prepared to discuss how you can adapt to different tasks and support your team. Share any experiences where you successfully managed multiple responsibilities or adjusted to changing priorities.