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For Companies At a Glance
- Tasks: Help customers with a smile, stock shelves, and fulfil online orders.
- Company: Join the UK's largest employee-owned business, Waitrose.
- Benefits: Flexible hours, competitive pay, and a supportive work environment.
- Why this job: Make a real difference in customers' shopping experiences every day.
- Qualifications: Great communication skills and a passion for food.
- Other info: Be part of a team that values kindness, respect, and personal growth.
About the role
As a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with – passionate Partners serving food lovers!Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Key Responsibilities
- Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you\’ll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Varied hours of part time work (12 hours per week) across seven days to include early starts, late finishes, evenings and weekends.
The partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Supermarket assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and its values. This will help you connect with the brand and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Supermarket Assistant, you'll be interacting with customers and teammates all the time. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Be ready to showcase your passion for food! Think about your favourite food trends or experiences and be prepared to share them during your interview. It’ll show that you’re not just looking for any job, but that you really care about the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the Waitrose family!
We think you need these skills to ace Supermarket assistant
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Mention any experiences or interests you have that relate to food and drink trends. We want to see that you're as excited about serving our customers as we are!
Highlight Teamwork Skills: As a Supermarket Assistant, you'll be part of a team, so make sure to emphasise your communication skills and any previous teamwork experiences. We value collaboration, and showing us how you work well with others will definitely catch our eye.
Be Detail-Oriented: Pay attention to the details in your application. Whether it's ensuring your CV is up-to-date or tailoring your cover letter to reflect the role, we appreciate candidates who take the time to present themselves well. It shows you care about making a good impression!
Apply Early!: We sometimes close vacancies early if we get a lot of applications, so don’t wait around! Head over to our website and submit your application as soon as you can. We’re excited to hear from you and want to make sure you don’t miss out!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Products
Familiarise yourself with the food and drink trends relevant to the supermarket. Being able to discuss popular items or new arrivals shows your passion for food and helps you connect with customers during the interview.
✨Showcase Your Team Spirit
Emphasise your ability to work as part of a team. Share examples from past experiences where you collaborated effectively with others, especially in customer-facing roles. This will highlight your communication skills and adaptability.
✨Demonstrate Customer Focus
Prepare to discuss how you would go the extra mile for customers. Think of specific instances where you provided excellent service or resolved issues, as this aligns perfectly with the Partner-led service ethos of the company.
✨Be Ready for Flexibility
Since the role requires varied hours, be prepared to discuss your availability and willingness to adapt. Show that you understand the importance of flexibility in supporting the whole branch and maintaining a great shopping experience for customers.