At a Glance
- Tasks: Assist customers, stock shelves, and fulfil online orders in a vibrant supermarket environment.
- Company: Join the UK's largest employee-owned business, Waitrose, known for its commitment to quality.
- Benefits: Enjoy flexible hours, a supportive team, and the chance to grow within a respected brand.
- Other info: Part-time role available every Saturday, with opportunities for career growth and personal development.
- Why this job: Make a real difference in customers' shopping experiences while working with a passionate team.
- Qualifications: Strong communication skills and a passion for food are essential; customer service experience is a plus.
As one of our Customer Delivery Drivers, you will bring the unique blend of quality Waitrose produce and partner‑led service right to our customers’ doors, upholding our ethos of passionate partners serving food lovers. When you’re not on the road you’ll support the shop team with daily tasks such as stock replenishment and housekeeping, helping to keep the shop running efficiently and welcoming.
Any time worked between 22:00 and 06:00 will attract a night premium of £3.75 per hour, in addition to your contractual pay. This also applies to partners enrolled in Enhanced Hours Premium arrangements. Applicants must be 18 years or older.
Key Responsibilities
- Check delivery routes for the day.
- Load and prepare the van, ensuring all orders are together and can be delivered efficiently.
- Perform vehicle safety checks and maintain road compliance, health and safety standards.
- Serve as an ambassador for the Waitrose brand, delivering outstanding customer service.
- Assist customers while building rapport based on trust and service.
- Support the wider shop team with general shopkeeping tasks when required.
Qualifications
- Full valid B‑category UK manual driving licence with no more than 6 points.
- Excellent customer service skills.
- Strong time‑management skills.
- Physical ability to lift crates and move cages.
- Ability to work independently, stay self‑motivated and adapt to changing circumstances.
- IT literate.
Desirable Skills / Experience
- Previous driving role experience.
- Knowledge of chilled vehicles is welcomed.
Benefits
• Night premium of £3.75 per hour for overnight shifts.
• 25% off at John Lewis and 20% off at Waitrose after a 90‑day earning membership period.
• Pension scheme and life assurance.
• Holiday provision that increases over time.
• Leisure learning allowance of up to £200 toward certain tutored courses.
Diversity and Inclusion
We are committed to creating a diverse and inclusive environment. Our employee networks support black, Asian, and minority ethnic partners; faith and belief; gender equality; intergenerational workforce benefits; LGBTQ+ community; working parents; caregiving partners; disability inclusion; and unity of all partners.
Supermarket Assistant in Malmesbury employer: John Lewis Partnership
At Waitrose, we pride ourselves on being the largest employee-owned business in the UK, where every Partner plays a vital role in creating a welcoming and inclusive environment. Our commitment to employee growth is evident through our focus on innovation and collaboration, ensuring that you not only contribute to our success but also thrive personally and professionally. With flexible working options and a culture that values kindness and respect, joining us as a Supermarket Assistant means becoming part of a team that truly cares about making a difference for our customers and each other.
StudySmarter Expert Advice🤫
We think this is how you could land Supermarket Assistant in Malmesbury
✨Tip Number 1
Get to know the Waitrose brand inside out! Familiarise yourself with their values and what makes them tick. This way, when you chat with the hiring team, you can show off your passion for food and customer service.
✨Tip Number 2
Practice your communication skills! Whether it's chatting with customers or working with your team, being able to express yourself clearly is key. Try role-playing scenarios with friends to boost your confidence.
✨Tip Number 3
Be flexible and ready to adapt! The supermarket environment can be fast-paced, so showing that you're willing to jump in wherever needed will make you stand out. Think about examples from past jobs where you've done just that.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Waitrose family. Don’t wait too long, though – roles can close quickly!
We think you need these skills to ace Supermarket Assistant in Malmesbury
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know about your love for food and drink! Mention any trends you’re into or experiences that highlight your enthusiasm. This will help us see how you can connect with our customers.
Highlight Teamwork Skills:We value communication and teamwork, so make sure to showcase any past experiences where you've worked well with others. Whether it’s in a job or a group project, we want to see how you can contribute to our team!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Supermarket Assistant role. Remember, less is often more!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Products
Familiarise yourself with the food and drink trends that are popular at Waitrose. Being able to discuss your favourite products or recent trends during the interview will show your passion for food and help you connect with the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone the extra mile for customers. Whether it’s resolving an issue or providing exceptional service, demonstrating your commitment to customer satisfaction is key.
✨Teamwork is Essential
Think of instances where you’ve worked effectively as part of a team. Highlighting your ability to collaborate and support your colleagues will resonate well, especially since the role involves working closely with others.
✨Ask Thoughtful Questions
Prepare some questions about the role and the company culture. This shows your genuine interest in becoming a Partner and helps you understand how you can contribute to the team and the Waitrose brand.
