At a Glance
- Tasks: Assist customers, stock shelves, and fulfil online orders in a vibrant supermarket environment.
- Company: Join the UK's largest employee-owned business, Waitrose, known for its commitment to quality.
- Benefits: Enjoy flexible hours, a supportive team, and the chance to grow within a respected brand.
- Why this job: Make a real difference in customers' shopping experiences while working with a passionate team.
- Qualifications: Strong communication skills and a passion for food are essential; customer service experience is a plus.
- Other info: Part-time role available every Saturday, with opportunities for career growth and personal development.
About the role
As a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with – passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Key Responsibilities
- Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you\\\’ll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Part time oppourtinity (upto 6 hours per week) Working every Saturday between the times of 16:00 – 21:00
The partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
- It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
- We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
- We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Supermarket Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant
✨Tip Number 1
Get to know the Waitrose brand inside out! Familiarise yourself with their values and what makes them tick. This way, when you chat with the hiring team, you can show off your passion for food and customer service.
✨Tip Number 2
Practice your communication skills! Whether it's chatting with customers or working with your team, being able to express yourself clearly is key. Try role-playing scenarios with friends to boost your confidence.
✨Tip Number 3
Be flexible and ready to adapt! The supermarket environment can be fast-paced, so showing that you're willing to jump in wherever needed will make you stand out. Think about examples from past jobs where you've done just that.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Waitrose family. Don’t wait too long, though – roles can close quickly!
We think you need these skills to ace Supermarket Assistant
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let us know about your love for food and drink! Mention any trends you’re into or experiences that highlight your enthusiasm. This will help us see how you can connect with our customers.
Highlight Teamwork Skills: We value communication and teamwork, so make sure to showcase any past experiences where you've worked well with others. Whether it’s in a job or a group project, we want to see how you can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Supermarket Assistant role. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Products
Familiarise yourself with the food and drink trends that are popular at Waitrose. Being able to discuss your favourite products or recent trends during the interview will show your passion for food and help you connect with the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone the extra mile for customers. Whether it’s resolving an issue or providing exceptional service, demonstrating your commitment to customer satisfaction is key.
✨Teamwork is Essential
Think of instances where you’ve worked effectively as part of a team. Highlighting your ability to collaborate and support your colleagues will resonate well, especially since the role involves working closely with others.
✨Ask Thoughtful Questions
Prepare some questions about the role and the company culture. This shows your genuine interest in becoming a Partner and helps you understand how you can contribute to the team and the Waitrose brand.