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For Companies At a Glance
- Tasks: Assist customers, stock shelves, and fulfil online orders in a vibrant supermarket environment.
- Company: Join the UK's largest employee-owned business, home to John Lewis and Waitrose.
- Benefits: Enjoy flexible working hours, shift premiums, and a supportive team culture.
- Why this job: Be part of a passionate team that values customer service and food trends.
- Qualifications: Effective communication skills; customer-facing experience is a plus.
- Other info: Part-time role with around 12 hours per week, including evenings and weekends.
Apply on JLP Jobs – the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
As a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with — passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Due to working time regulations, applicants must be 18 years or over to apply.
In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.
Key Responsibilities
- Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping directly to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell-by dates.
- Supporting the wider shop team by assisting with checkout, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
- Maintaining a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you\’ll need
- Effective communication skills to work well as part of a team and with customers.
Desirable skills/experience you may have
- Experience in a customer-facing role is welcomed.
- Up-to-date knowledge and strong interest in food and drink trends.
- Flexible approach to support the whole branch.
Part-time work (around 12 hours per week) across three days, including late finishes, evenings, and Saturdays between 16:00 – 00:00.
The partnership
We’re the largest employee-owned business in the UK, home of our cherished brands John Lewis and Waitrose. We’re not just employees; we’re Partners, driven by our purpose to build a happier world. As we look to the future, there’s never been a more exciting time to join us.
We’re focused on being brilliant at retail, continuing to innovate, adapt, and diversify. We uphold the values of price, quality, and service in John Lewis and passionately serve food lovers in Waitrose.
As Partners, we share ownership and its rewards. We contribute to our success, work through challenges together, and treat everyone with kindness and respect.
We own making the Partnership a place where everyone belongs, embracing differences and creating an environment to thrive, grow individually and collectively.
As Partners, we make all the difference. And we all own it.
Important points to note:
- Some roles may require pre-employment vetting, including DBS checks. You\’ll be informed if required and encouraged to complete vetting documents promptly.
- Vacancies may close early if we receive a high number of applications.
- We support flexible working arrangements to promote work-life balance, including flexible or compressed hours, job sharing, or shorter contracts. Discuss options with the hiring manager during your interview.
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Supermarket Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality, service, and community will help you align your responses during interviews and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Highlight any previous customer-facing experience you have, even if it's not directly in retail. Being able to demonstrate effective communication skills and a passion for helping customers will set you apart from other candidates.
✨Tip Number 3
Show your enthusiasm for food and drink trends. Being knowledgeable about current trends can impress interviewers and indicate that you would be a valuable asset in engaging with customers and enhancing their shopping experience.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role requires evening and weekend shifts, demonstrating your willingness to adapt your schedule can make you a more attractive candidate.
We think you need these skills to ace Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer-facing roles. Emphasise any skills related to effective communication and teamwork, as these are essential for this position.
Write a Compelling Cover Letter: In your cover letter, express your passion for food and customer service. Mention why you want to work for John Lewis Partnership and how you can contribute to their values of quality and service.
Double-Check Your Application: Before submitting your application, review all documents for accuracy and completeness. Ensure that your contact information is correct and that you've followed any specific instructions provided in the job listing.
How to prepare for a job interview at John Lewis Partnership
✨Show Your Passion for Food
As a Supermarket Assistant, your enthusiasm for food and drink trends is crucial. Be prepared to discuss your favourite products or recent food trends during the interview to demonstrate your genuine interest.
✨Highlight Your Customer Service Skills
Effective communication is key in this role. Share examples from previous customer-facing experiences where you went the extra mile to ensure customer satisfaction, as this aligns with the values of the John Lewis Partnership.
✨Demonstrate Teamwork
This position requires working closely with others. Prepare to talk about how you've successfully collaborated with team members in past roles, showcasing your ability to contribute positively to a team environment.
✨Be Flexible and Open-Minded
The role involves various tasks and shifts, including late evenings and weekends. Express your willingness to adapt and support the team wherever needed, which is essential for maintaining a smooth operation in the supermarket.
