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For Companies At a Glance
- Tasks: Assist customers, stock shelves, and fulfil online orders in a vibrant supermarket environment.
- Company: Join the UK's largest employee-owned business, home to John Lewis and Waitrose.
- Benefits: Enjoy flexible working hours, a supportive team culture, and employee ownership perks.
- Why this job: Be part of a passionate team that values food lovers and customer loyalty.
- Qualifications: Must be 18+, with good communication skills; customer service experience is a plus.
- Other info: Varied part-time hours available; apply early as roles may close quickly.
Apply on JLP Jobs – the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
As a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with – passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Due to working time regulations, applicants must be 18 years or over to apply.
Key Responsibilities
- Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you\’ll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Varied hours of part time work (20 hours per week) across Sunday to Saturday. Earliest start time is 04:00 and latest finish time is 00:00.
The partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners, we share ownership and the rewards. We contribute to our success, work together through the good and challenging times, and treat everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing individually and collectively.
As Partners, we make all the difference. And, we all own it.
Important points to note:
- Some roles are subject to pre-employment vetting, including DBS checks for successful candidates. You’ll be informed and provided with information about vetting during the recruitment process. Please complete any vetting documents quickly to avoid delays. DBS checks will be carried out by a third-party registered body, and financial probity checks may also be required.
- Apply early as vacancies can close early if we see a high number of applicants.
- We support flexible working to promote work-life balance. This might include flexible or compressed hours, job sharing, or shorter contracts. Please discuss this further with the hiring manager during your interview.
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Supermarket Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their mission during any conversations or interviews.
✨Tip Number 2
Showcase your passion for food and drink trends. Being knowledgeable about current trends can set you apart from other candidates, so be prepared to discuss your interests and insights in this area.
✨Tip Number 3
Highlight your teamwork skills. As a Supermarket Assistant, you'll be working closely with others, so be ready to share examples of how you've successfully collaborated in previous roles.
✨Tip Number 4
Be flexible and open to various shifts. Since the role requires varied hours, expressing your willingness to adapt to different schedules can make you a more attractive candidate.
We think you need these skills to ace Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer-facing roles. Emphasise any skills related to communication and teamwork, as these are crucial for this position.
Write a Compelling Cover Letter: In your cover letter, express your passion for food and customer service. Mention why you want to work for John Lewis Partnership and how you can contribute to their mission of providing exceptional service.
Double-Check Your Application: Before submitting your application, review all documents for accuracy and completeness. Ensure that your contact information is correct and that you've followed any specific instructions provided in the job listing.
How to prepare for a job interview at John Lewis Partnership
✨Show Your Passion for Food
As a Supermarket Assistant, your enthusiasm for food and drink trends is crucial. Be prepared to discuss your favourite products and any recent trends you've noticed. This will demonstrate your genuine interest in the role and align with the company's focus on serving food lovers.
✨Highlight Your Teamwork Skills
Communication and teamwork are essential in this role. Share examples from your past experiences where you successfully collaborated with others, especially in a customer-facing environment. This will show that you can work effectively within the team at Waitrose.
✨Demonstrate Flexibility
The job requires a flexible approach to support various tasks. Be ready to discuss how you've adapted to changing situations in previous roles. This will reassure the interviewers that you can handle the varied hours and responsibilities of the position.
✨Prepare Questions About the Partnership
Show your interest in the company by preparing thoughtful questions about the John Lewis Partnership. Ask about their commitment to employee ownership and how it impacts the work culture. This will reflect your understanding of their values and your desire to be part of their team.
