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For Companies At a Glance
- Tasks: Assist customers, stock shelves, and fulfil online orders in a vibrant supermarket environment.
- Company: Join the UK's largest employee-owned business, known for John Lewis and Waitrose.
- Benefits: Enjoy flexible working hours, job sharing, and a supportive work-life balance.
- Why this job: Be part of a passionate team that values kindness, respect, and customer loyalty.
- Qualifications: Strong communication skills; customer service experience is a plus.
- Other info: Varied part-time hours available; apply quickly as roles may close early!
About the role
As a Superworker Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with – passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Key Responsibilities
- Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you\’ll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
22.5 hours Either 07:00 to15:00 or 15:00 to 23:00 shifts. 3 days per week. Will include either Saturday or Sunday.
The partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Supermarket Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you align your responses during interviews and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Highlight any previous experience in customer-facing roles, even if it's not directly related to supermarkets. Emphasising your ability to communicate effectively and work as part of a team can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your knowledge of food and drink trends. Showing that you have a passion for food can resonate well with the hiring team and demonstrate that you would be a great fit for the role.
✨Tip Number 4
Flexibility is key! Be open about your availability and willingness to work varied hours, including weekends and early mornings. This shows that you're committed to supporting the team and meeting the needs of the business.
We think you need these skills to ace Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer-facing roles. Emphasise any experience you have with food and drink trends, as well as your communication skills.
Write a Compelling Cover Letter: In your cover letter, express your passion for food and customer service. Mention why you want to work for John Lewis Partnership and how you can contribute to their mission of providing exceptional service.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer service role.
How to prepare for a job interview at John Lewis Partnership
✨Show Your Passion for Food
As a Supermarket Assistant, your enthusiasm for food and drink trends is crucial. Be prepared to discuss your favourite products or recent food trends during the interview to demonstrate your genuine interest.
✨Highlight Your Customer Service Skills
Since this role involves direct interaction with customers, share specific examples from your past experiences where you provided excellent customer service. This will show that you understand the importance of building trust and loyalty.
✨Demonstrate Teamwork Abilities
The job requires working closely with a team. Prepare to talk about how you've successfully collaborated with others in previous roles, emphasising your communication skills and flexibility.
✨Be Ready for Flexible Hours
With varied hours from early mornings to late evenings, it's important to express your willingness to work flexible shifts. Mention any previous experience with shift work to reassure them of your adaptability.