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- Tasks: Join our service counters to share your passion for food and build customer relationships.
- Company: Waitrose & Partners is the UK's largest employee-owned business, focused on quality and service.
- Benefits: Enjoy flexible working hours, competitive pay, and a supportive team environment.
- Why this job: Be part of a vibrant culture that values kindness, respect, and personal growth.
- Qualifications: Strong communication skills; customer-facing experience is a plus.
- Other info: Part-time role with varied hours; apply early as vacancies may close quickly.
About the roleAs a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with – passionate Partners serving food lovers!
Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Key Responsibilities
- Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you\’ll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
About The Partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Supermarket Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant
✨Tip Number 1
Familiarise yourself with Waitrose's food values and ethical sourcing practices. This knowledge will not only help you connect with customers but also demonstrate your commitment to the brand during any interactions.
✨Tip Number 2
Showcase your enthusiasm for food by discussing current trends and popular products when engaging with customers. This can help build rapport and trust, making you a memorable candidate.
✨Tip Number 3
Prepare to discuss your previous customer-facing experiences, even if they are from different sectors. Highlighting your communication skills and ability to work in a team will be crucial in demonstrating your fit for the role.
✨Tip Number 4
Be ready to share ideas on how to reduce food wastage and improve hygiene standards at the food counter. This shows initiative and aligns with the company's goals, making you stand out as a proactive candidate.
We think you need these skills to ace Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Passion for Food: Since the role involves a strong focus on food knowledge and customer interaction, make sure to include any relevant experience or enthusiasm you have for food trends, cooking, or customer service in your CV and cover letter.
Highlight Communication Skills: Emphasise your communication skills in your application. Provide examples of how you've effectively worked as part of a team or built relationships with customers in previous roles.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the values and ethos of Waitrose. Mention your understanding of ethical sourcing and commitment to high standards of hygiene and presentation, as these are crucial for the role.
How to prepare for a job interview at John Lewis Partnership
✨Show Your Passion for Food
Make sure to express your enthusiasm for food and your knowledge of ethical sourcing during the interview. Share any personal experiences or favourite recipes that highlight your passion, as this aligns perfectly with the role.
✨Demonstrate Excellent Communication Skills
Since the role involves building relationships with customers, practice clear and friendly communication. Be prepared to discuss how you've successfully interacted with customers in previous roles, showcasing your ability to connect and engage.
✨Highlight Your Teamwork Experience
Emphasise your ability to work effectively as part of a team. Share examples from past experiences where you collaborated with others to achieve a common goal, especially in customer-facing roles or hospitality settings.
✨Be Prepared to Discuss Food Trends
Stay updated on current food and drink trends, as well as Waitrose's food values. During the interview, be ready to discuss your insights and how they can contribute to enhancing the customer experience at the food counter.