Super market assistant, delivery driver in Basingstoke

Super market assistant, delivery driver in Basingstoke

Basingstoke Full-Time No home office possible
John Lewis Partnership

At a Glance

  • Tasks: Deliver quality Waitrose produce and support shop tasks with a friendly team.
  • Company: Join the largest employee-owned business in the UK, Waitrose.
  • Benefits: Flexible working hours, competitive pay, and a supportive work environment.
  • Other info: Exciting opportunities for personal growth and career development.
  • Why this job: Be a vital part of a team that values kindness and respect.
  • Qualifications: Must be 18+, hold a valid driving licence, and have great customer service skills.

About the role

As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers. When you’re not out on the road, you’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team.

Due to its nature, you need to be 18-years or older to work in this role.

Key Responsibilities

  • Checking your delivery routes for the day.
  • Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
  • Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
  • Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
  • Helping customers with their shopping and building a rapport with them based on trust and service.
  • Supporting the wider shop team when required with general shopkeeping tasks.
  • Varied hours of full-time work across seven days to include early starts, late finishes, evenings and weekends.

Essential skills/experience you\'ll need

  • Full valid B-Category UK manual driving licence with no more than 6-points.
  • Great customer service skills.
  • Time management skills.
  • Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
  • Comfortable working independently with the ability to be self motivated and adaptable.
  • IT literate.

Desirable skills/experience you may have

  • Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.

The partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.

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Super market assistant, delivery driver in Basingstoke employer: John Lewis Partnership

At Waitrose, we pride ourselves on being the largest employee-owned business in the UK, where every Partner plays a vital role in delivering exceptional service and quality products to our customers. Our inclusive work culture fosters personal growth and collaboration, ensuring that all employees feel valued and empowered to thrive. With flexible working options and a commitment to work-life balance, joining our team as a Customer Delivery Driver means becoming part of a supportive family dedicated to making a positive impact in the community.

John Lewis Partnership

Contact Detail:

John Lewis Partnership Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Super market assistant, delivery driver in Basingstoke

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Waitrose and its values. This will help you connect with the brand during your chat and show that you're genuinely interested in being part of the team.

Tip Number 2

Practice your customer service skills! Since this role is all about delivering great service, think of examples from your past experiences where you've gone above and beyond for customers. We want to hear those stories!

Tip Number 3

Be ready to talk about teamwork! You'll be supporting the shop team as well, so come prepared with examples of how you've worked well with others in previous jobs. Teamwork makes the dream work, right?

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're keen to join us at Waitrose. Don’t wait too long though; we might close the vacancy early if we get loads of applications!

We think you need these skills to ace Super market assistant, delivery driver in Basingstoke

Customer Service Skills
Time Management Skills
Physical Fitness
Self-Motivation
Adaptability
IT Literacy
Driving Skills

Some tips for your application 🫡

Show Your Passion for Customer Service:When you're writing your application, let your enthusiasm for customer service shine through. We want to see how you can bring that friendly, welcoming vibe to our customers, just like we do at Waitrose!

Highlight Relevant Experience:If you've got any previous driving or customer service experience, make sure to mention it! We love seeing how your background aligns with the role, so don’t hold back on sharing those stories.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This helps us get a quick understanding of what you bring to the table!

Apply Early Through Our Website:Don’t wait around! We sometimes close vacancies early if we get a lot of applications. Head over to our website and get your application in as soon as you can to avoid missing out on this fantastic opportunity!

How to prepare for a job interview at John Lewis Partnership

Know Your Routes

Familiarise yourself with the delivery routes and any potential challenges you might face. Being able to discuss your approach to navigating these routes will show your preparedness and understanding of the role.

Showcase Your Customer Service Skills

Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this aligns perfectly with the ethos of being a passionate Partner serving food lovers.

Demonstrate Time Management

Be ready to discuss how you manage your time effectively, especially when juggling deliveries and shop tasks. Highlight any tools or methods you use to stay organised and efficient.

Emphasise Teamwork and Adaptability

Since you'll be supporting the wider shop team, share experiences that showcase your ability to work well in a team and adapt to changing situations. This will demonstrate that you're not just focused on driving but also on contributing to the overall success of the shop.