At a Glance
- Tasks: Serve delicious food, build customer relationships, and maintain high hygiene standards.
- Company: Join the UK's largest employee-owned business, Waitrose.
- Benefits: Enjoy competitive pay, night premium, and flexible working hours.
- Other info: Flexible hours available, with opportunities for personal growth and teamwork.
- Why this job: Be part of a passionate team that values ethical sourcing and customer loyalty.
- Qualifications: Great communication skills and a love for food are essential.
The predicted salary is between 11 - 14 € per hour.
As a Partner on our service counters, you'll have the perfect opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced and recommend recipes for customers to try. You'll actively be bringing our ethos - passionate Partners serving food lovers - to life. You'll use your enthusiasm and friendliness to build lasting relationships with your customers. You'll make all the difference to the impression they have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime, all the while helping to maximise on sales and profit.
In addition to your contractual pay, any time worked between 22:00 and 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Key Responsibilities
- You'll take responsibility for your own food counter ensuring the highest presentation and hygiene standards at all times.
- Staying on top of stock levels, ensuring the products our customers love are there when needed.
- Taking great care while working with open food and ensure all due diligence and health safety protocols are followed, helping to reduce food wastage.
- Maintaining your knowledge of new products and have a good understanding of Waitrose's food values (e.g. animal welfare).
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you'll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Experience of working in a catering / hospitality environment.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Pay: £***** Hourly
Contract Type: Permanent
Hours of Work: Up to 17.5 hours of part time work working Sundays 09:00-15:00, Tuesdays 15:00-21:00 and Wednesdays 12:00-18:00 or working Tuesdays 07:00-15:00, Thursdays 11:00-19:00, and Saturdays 07:00-15:00
Where You'll Be Working: Saxmundham (Waitrose Partners), Church Street, Saxmundham, Suffolk, IP17 1EP
We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.
It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Hospitality, Supermarket Assistant in Suffolk employer: John Lewis Partnership
At Waitrose, we pride ourselves on being the largest employee-owned business in the UK, fostering a culture where every Partner is valued and empowered to contribute to our shared success. Located in the charming town of Saxmundham, our supermarket offers a supportive work environment that prioritises personal growth, flexible working arrangements, and a commitment to ethical sourcing and quality service. Join us to be part of a team that not only serves food lovers but also embraces diversity and encourages you to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality, Supermarket Assistant in Suffolk
✨Tip Number 1
Get to know the company! Before your interview, dive into Waitrose's values and ethos. Show us that you’re not just another candidate but someone who genuinely cares about ethical sourcing and customer service.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships with customers, think of examples where you've gone above and beyond for someone. We want to see your enthusiasm shine through!
✨Tip Number 3
Be ready to chat about food! Brush up on current food trends and be prepared to share your favourite recipes or dishes. This will show us that you’re passionate about food and can connect with our customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Waitrose family. Don’t wait too long; we can close vacancies early if we get a lot of interest!
We think you need these skills to ace Hospitality, Supermarket Assistant in Suffolk
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for food shine through! Share any experiences or knowledge you have about ethically sourced ingredients and food trends. This will show us that you're not just looking for a job, but that you're genuinely excited about being part of our team.
Highlight Your Customer Service Skills:Since you'll be interacting with customers regularly, make sure to emphasise your communication skills and any previous customer-facing roles you've had. We want to see how you can build relationships and create a welcoming atmosphere for our food lovers!
Be Detail-Oriented:Pay attention to the details in your application. Mention your understanding of hygiene standards and health safety protocols, as these are crucial in our line of work. Show us that you take pride in maintaining high standards at all times!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows that you're proactive and keen to join our Waitrose family!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Food
Brush up on your knowledge of food trends and Waitrose's food values. Be ready to discuss ethically sourced products and share your favourite recipes. This will show your passion for food and align with the company's ethos.
✨Showcase Your Communication Skills
Practice how you communicate with customers and team members. Think of examples where you've built relationships or resolved issues in a customer-facing role. This will demonstrate your ability to connect with others, which is key for this position.
✨Emphasise Teamwork
Prepare to talk about your experience working in a team. Highlight instances where you supported colleagues or contributed to a positive work environment. This aligns with the partnership culture at Waitrose, where collaboration is essential.
✨Be Ready for Practical Questions
Expect questions about hygiene standards and handling open food. Familiarise yourself with health and safety protocols, as well as ways to reduce food wastage. Showing that you understand these responsibilities will set you apart from other candidates.
