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For Companies At a Glance
- Tasks: Engage customers and ensure a delightful shopping experience at our Farm Shop & Cafe.
- Company: Join the largest employee-owned business in the UK, part of the John Lewis Partnership.
- Benefits: Enjoy a competitive salary of £12.40 per hour and flexible working options.
- Why this job: Be part of a vibrant team in a stunning rural setting while making a real impact.
- Qualifications: Excellent customer service skills and teamwork ability are essential.
- Other info: Opportunities for career growth and a supportive work environment await you.
The predicted salary is between 12 - 16 £ per hour.
About the role
The Leckford Estate was purchased by John Spedan Lewis in 1928 as his private estate and is now part of the John Lewis Partnership. In August 2001, the Leckford Estate became part of Waitrose & Partners, providing a focus for it to produce food for the Partnership’s food stores under the Leckford brand. Located in rural Hampshire, Leckford Estate is an area of outstanding beauty and only 25 minutes from the New Forest. As a Farm Shop Assistant, you will be working at our stunning Farm Shop & Cafe located on our very own Waitrose Farm on Leckford Estate. You’ll have the important job of ensuring every customer’s visit is enjoyable and meets the high standards that the Waitrose brand is known for.
At a glance:
- Salary: £12.40 per hour
- Contract Type: Permanent
- Hours of Work: Full time work (39 hours per week) across seven days to include early starts, late finishes, evenings and weekends
Key Responsibilities:
- Engaging with our customers with brilliant customer service.
- Ensuring all stock is replenished and maintaining shop standards for a pleasant customer experience.
- Supporting in all areas of the Farm Shop including processing transactions in a timely manner.
- Minimising food wastage by demonstrating great care and due diligence when rotating stock.
- Complying with all food safety legislation, procedures and standards when working in the cafe.
- Supporting the running of events for our customers on occasion.
Essential skills/experience you’ll need:
- Excellent customer service skills.
- Ability to work as a team.
Desirable skills/experience you may have:
- Level 2 Food Safety in Catering Certificate.
- Experience in food preparation in a retail environment.
Important points to note:
Some roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process. We encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body, and financial probity checks may also be required for some roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application, please contact us as soon as possible. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Farm Shop Assistant in Stockbridge employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Farm Shop Assistant in Stockbridge
✨Tip Number 1
Get to know the Leckford Estate and its values! When you walk into that interview, show your passion for the brand and what it stands for. We want to see that you’re not just looking for any job, but that you genuinely care about being part of our community.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you’d handle different customer interactions. We love candidates who can engage with customers and make their experience memorable, so be ready to share examples!
✨Tip Number 3
Show us your teamwork spirit! During the interview, highlight experiences where you’ve worked well in a team. We’re all about collaboration here at Waitrose, so let’s see how you can contribute to our amazing team dynamic.
✨Tip Number 4
Don’t forget to ask questions! This is your chance to find out more about the role and the team. We appreciate candidates who are curious and engaged, so come prepared with thoughtful questions that show you’re serious about joining us.
We think you need these skills to ace Farm Shop Assistant in Stockbridge
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your excellent customer service skills in your application. We want to see how you engage with customers and create a pleasant experience, so share any relevant experiences that showcase this.
Be Organised and Team-Oriented: As a Farm Shop Assistant, being organised and a team player is key. In your application, mention any past roles where you worked as part of a team and how you managed your duties effectively to meet busy demands.
Tailor Your Application: Take the time to tailor your application to the role. Use the job description as a guide and make sure to align your skills and experiences with what we’re looking for at the Leckford Estate.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly and is considered promptly!
How to prepare for a job interview at John Lewis Partnership
✨Know the Brand
Before your interview, take some time to research the Leckford Estate and Waitrose. Understand their values, mission, and what makes them unique. This will help you align your answers with their brand ethos and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Farm Shop Assistant, excellent customer service is key. Prepare examples from your past experiences where you provided outstanding service or resolved customer issues. Be ready to discuss how you would handle different customer scenarios to demonstrate your skills.
✨Teamwork Matters
This role requires you to work as part of a team, so be prepared to talk about your experience working collaboratively. Think of specific instances where you contributed to a team goal or supported your colleagues, and highlight your ability to communicate effectively.
✨Food Safety Knowledge
If you have a Level 2 Food Safety in Catering Certificate, mention it! Even if you don’t, brush up on basic food safety practices and be ready to discuss why they are important in a retail environment. This shows your commitment to maintaining high standards in the cafe.
