Team Manager Various Locations in Southend-on-Sea

Do you enjoy leading and developing a team? Can you drive a culture of high standards and excellent service? Then our Waitrose Team Manager role might be the one for you. In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £4.50 per hour.

Multiple opportunities available on a permanent and secondment basis which include all locations mentioned in the additional locations section.

As Partners - members of the Partnership - it’s our responsibility to ensure our success for the future. We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible. It’s an ethos each and every Partner works by and you’ll carry into your own role too.

As a Team Manager you’ll be responsible for influencing, motivating and guiding a team whilst driving the shop forward. You will contribute to the overall performance of our unique brand through exceptional shop keeping and line management skills. You’ll be a proactive role model for delivering superb customer service, overseeing the shop floor, to ensure our customers get the best experience. At times you’ll manage the entire day to day operation to optimise sales, profitability, customer satisfaction and minimising wastage. Equally you’ll promote a culture of continuous learning and delivering an outstanding Partner experience by unlocking their full potential.

Job Requirements:

You’ll ensure consistently high levels of availability and exceptional merchandising standards as well as delivering an efficient, legal, and secure store operation. You’ll take responsibility for the operational activity.

Required essential experience skills and qualifications:

• Experience of supervising a team in a fast-moving, customer focused environment

As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.

Please consider the following when making your application: This role is subject to the following pre-employment screening: 2 year reference check. We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.

Closing Date: February 15, 2026

Pay: £30,500.00 - £42,500.00 Annual

Contract Type: Permanent

Hours of Work: Full time & Part time roles available. For full time 37.5 hours per week on a rota basis, to include evenings and weekends. For Part time hours, this can be discussed at interview stage.

Job Level: Partnership Level 8

Where You’ll Be Working: Upminster (Waitrose & Partners), 218 St Mary’s Lane, Upminster, London, RM14 3BT

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.