At a Glance
- Tasks: Manage stock in a busy warehouse, ensuring safe loading and unloading.
- Company: Join the UK's largest employee-owned business with a focus on partnership.
- Benefits: Enjoy a full-time role with flexible working options and a supportive environment.
- Other info: Opportunity for career growth in a dynamic and inclusive workplace.
- Why this job: Be part of a team that values your input and promotes continuous improvement.
- Qualifications: Must be over 18; communication skills and Google Suite knowledge are essential.
The predicted salary is between 24000 - 36000 € per year.
About the role
You will be responsible for ensuring the warehouse supports all the Partnership channels by handling stock coming in and being sent out of the warehouse. Performing tasks of unloading and loading stock, accurately recording deliveries into the warehouse, moving stock around the warehouse and collecting stock for deliveries. All these tasks are to be performed in a safe manner with an awareness of individual responsibility for health and safety at all times. Please note that this role involves heavy lifting.
Due to operational reasons, applicants must be over 18 to apply
Key Responsibilities
- Taking ownership for stock presentation received through the supply chain to ensure products reach our customers in perfect condition.
- Consistently promote and deliver outstanding customer service.
- Looking for opportunities to reduce wastage and therefore protect our profits.
- Promoting and sharing continuous improvement opportunities within the Customer Delivery Hub.
- Demonstrating a clean, tidy and safe working environment and adhering to legal compliance.
Essential skills/experience you\'ll need
- Communication skills – including telephone skills, verbal and written.
- Understanding of Google Suite/Programmes.
Desirable skills/experience you may have
- Category B manual UK driving licence (no more than 6 points).
- Previous Warehousing experience.
- Previous Customer Service experience.
Your contractual hours will be 37.5 hours per week (full time). Working Monday to Friday 22:00 pm - 06:00 am
The partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Skilled Operational Partner Customer Delivery Hub, Nights employer: John Lewis Partnership
As the largest employee-owned business in the UK, we pride ourselves on fostering a supportive and inclusive work culture where every Partner is valued and empowered. With a strong focus on personal and professional growth, we offer numerous opportunities for development while ensuring a safe and engaging environment. Join us at our Customer Delivery Hub, where your contributions directly impact our mission to deliver exceptional service and quality to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Skilled Operational Partner Customer Delivery Hub, Nights
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. Understanding their values will help you connect with the interviewers and show that you're a great fit for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Show off your teamwork skills! Since this role involves working closely with others, be ready to share examples of how you've collaborated in the past. Highlighting your ability to work as part of a team can really set you apart.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions prepared. This shows your interest in the role and helps you figure out if it’s the right fit for you too.
We think you need these skills to ace Skilled Operational Partner Customer Delivery Hub, Nights
Some tips for your application 🫡
Show Your Experience:When you're filling out your application, make sure to highlight any previous warehousing or customer service experience you have. We want to see how your skills can contribute to our team!
Be Clear and Concise:Use straightforward language in your written application. We appreciate clarity, so avoid jargon and keep your sentences short and to the point. This helps us understand your qualifications quickly.
Tailor Your Application:Make sure to tailor your application to the role of Skilled Operational Partner. Mention specific responsibilities from the job description that resonate with your experience, like stock handling or customer service.
Apply Early!:We sometimes close vacancies early if we get a lot of applications, so don’t wait! Head over to our website and submit your application as soon as you can to ensure you don’t miss out on this opportunity.
How to prepare for a job interview at John Lewis Partnership
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of the Skilled Operational Partner role. Familiarise yourself with tasks like stock handling, unloading, and ensuring safety standards. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves promoting outstanding customer service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to discuss how you can contribute to maintaining high service standards in the warehouse environment.
✨Highlight Your Safety Awareness
Given the emphasis on health and safety, prepare to talk about your understanding of safe working practices. Share any relevant experiences where you prioritised safety in previous roles, especially in warehousing or similar environments.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle heavy lifting. Think about scenarios where you had to manage stock efficiently or reduce wastage. This will show that you’re proactive and capable of contributing to continuous improvement in the Customer Delivery Hub.
